Customer Service Associate
Resume:
Kanetra Goodson
Email: ********@*****.***
Phone 214-***-****
Summary
Extensive customer service with problem solving skills. Microsoft Office including Excel, Outlook, and proprietary applications. Multi-tasking with ability to work under pressure.
Education
Bachelors of General Studies
Concentration1 Health Studies
Concentration2 Business
Texas Woman University – 2021
Associate of Science
Cedar Valley College – 2019
Skills
Determined, dedicated, and ability to work under pressure in fast paced environment.
Microsoft Office including Excel, Outlook, and proprietary applications.
Enthusiastic and dependable.
Exceptional customer service, handling conflicts and challenging situations that arise.
Employment
Amazon 10/2021 – Present
Primary job duties perform provide friendly customer service and a fast-paced cooperative retail atmosphere. Training news employees to uphold the Amazon company policy, sustain customer service satisfaction, and educating them on the point of sale system.
Walmart 07/2018 – 03/2021
Primary job duties include loading and unloading shipments, organizing backroom spaces
Set up merchandise, clean displays, remove damaged items and organize displays. Responsible for adjusting prices as necessary, and completing logs and other documentation so that so the store know when more inventory is needed. Customer Service available to help customers when assistance is needed.
Minyards 08/2015 – 08/2016
Primary role is to assist customers in the in-store check-out process. Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change.
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