Data Entry Personal Assistant

Nicholas D. Townes

**** ********** **** * #****, Silver Spring, MD 20902• (202) 375- 9217• ***********@*****.*** Experience

George Washington University Washington DC

Operations Supervisor to the University Student Center January 2015- August 2020

(Skills Obtained: Office and Building Management, Team Building, Logistics, Event Coordination, Student Engagement)

• Supervise student staff, housekeeping and tech workers with event readiness and adjustment coordination.

• Review all work requests and monthly reports to discern immediate follow-up issues, assess building usage, occupant functions, as well as to identify repetitive problems including trends requiring the development of projects to remedy recurring problems.

• Track and monitor all conciliation and restoration in conjunction with efforts by Facilities Services.

• Maintain a positive relationship with other departments within the university through the office of Events and Venues. Morgan State University Baltimore, MD

University Student Center Building Manager December 2015- January 2017

(Skills Obtained: Building Management, Use of Audio/Visual tech, Event Logistics, Public Speaking.)

• Assist in the coordination and oversight of daily operations and events within the Student Center.

• Assist with the management of events through accurate information dissemination.

• Supervise and coordinate with housekeeping, UPD, building maintenance, retail operations and event planners on duty.

• Assure staff readiness as situations warrant.

• Prepares operational reports for upper management, as necessary, to display effectiveness of the operation and/or substantiate recommendations for action or improvement George Washington University Washington DC

Assistant House Manager September 2013- January 2015

(Skills Obtained: Staffing, Team Collaboration, Multitasking, Conflict Resolution, Research and Marketing, Event & Safety Protocols)

• Supervise front of the house operations at Lisner Auditorium; complete a detailed summary report at the conclusion of each event, assure proper opening and closing protocol, and assigning positions to the usher staff.

• Resolve patron seating and ticketing issues in coordination with Box Office personnel.

• Create event reports for Lisner and correspond with the necessary persons in Events and Venues after the closing.

• Settle all cash accounts with merchandisers for all performers as needed. Bowie State University Bowie, MD

Staff Arranger and Brass Coordinator August 2008 - June 2012

(Skills Obtained: Marketing, Branding, Program Development, Recruitment Tactics)

• Assisted in the scheduling and excecution of performances, musical arrangements to the BSU Band via coordination through event planners, vendors, and varied university staff members.

• Manage and oversees committees for recruitment, retention and membership development.

• Coordinate with multiple departments within the University for Events that the band would participate in. Education

Art Institute of Washington Arlington, VA

Bachelor of Arts Degree, Audio Production May 2014 Morgan State University Baltimore, MD

Bachelor of Arts Degree, Instrumental Music May 2010