Stock Supervisor Customer Service
Resume:
Warner
Holden Warner Holden
**** ***** **** ** ***** Austin Tx
*************@*****.***
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Skills - Shipping and receiving - Analytical skills
- Safety and compliance - Customer Service
- Critical thinking - Training & Development
- Reading comprehension - Supervision
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Experience Vans / Stock Supervisor
March 2021 - PRESENT, Round Rock, TX
● Analyzed, labeled, and organized new inventory on a monthly, quarterly, and annual basis.
● Recorded information, shortages and discrepancies to keep stockroom current and accurate.
● Handled day-to-day shipping and receiving, overseeing more than 30 packages per day.
● Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
● Set up displays of merchandise to market new products to customers.
● Maintained established levels of goods based on sales forecasts and demand to fulfill needs on time.
Vans / Sales Floor Supervisor
November 2018 - March 2021, Round Rock, TX
● Motivated sales team to exceed sales quotas through friendly competition and ACE Award System.
● Liaised with sales, marketing and other management teams to develop solutions and accomplish shared objectives.
● Implemented daily operating procedures to keep the store clean, adequately stocked and well-organized.
● Keep a close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
● Delegated based on skills for best end result.
● Keep the sales floor tidy during store hours.
● Educated and coached staff on strategies for handling difficult customers and challenging situations, product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
● Developed lasting relationships with customers through assistance, issue resolution and product knowledge.
Torchys / Bartender / Runner
April 2022 - September 2022, Cedar Park, TX
● As a bartender I:
- Followed the recipes to make large batches of
alcohol.
- Cleaned the bar
- Entertained guests
● As a Runner I:
- Made sure the trays were completed for each order
- Made queso
- Checked and accommodated customers
- Cleaned the kitchen and bathrooms
JuiceLand / Manager / Juicer
January 2017 - November 2018, Georgetown, TX
September 2022 - Present, Austin, TX
● Kept work areas clean, neat and organized to promote safety, productivity and team success.
● Adjusted equipment during to maintain optimal settings and maintain high quality products
● Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
● Documented batch production information such as ingredients and amounts, cycle times and temperatures observed.
● Located and corrected different operational problems and mechanical faults to maintain production levels.
● Tested raw materials and products to determine moisture, acidity and other levels.
● Cleaned and sterilized processing containers and work areas to keep foods safe.
● Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
●Trained new employees and delegated assignments to team members and monitored quality of work from each person.
● Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
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Education
Chaparral Star Academy / High School
August 2013 - June 2017, Wells Branch, Texas
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