Assistant Classes Customer Service

MARGARET Wilson

**** * ******** **. ******* arizona 85022

************@*****.***

. 602-***-****

SUMMARY

very reliable and trustworthy in all matter. can manage any situation and am all about customer service as that is what pays me. Love new projects and ideas. very successful in my previous job with six years of experience in cashier, management. learning quickly in all areas of food restaurants.

QUALIFICATIONS

•verbal communication

•team work

•self-motivated

•planning and organizing

•flexibility

•time management

•attention to detail

EXPIERENCE

dept head 1

(01/2010 - 09/2015)

Stingley Management

phoenix, Arizona

•Assessed and ensured resolution of customer complaints

•Assigned duties to workers and scheduled break periods, work hours and vacations

•Created a team environment and motivated staff to success

•Monitored area to ensure adequate staffing for customer satisfaction

•Recognized for leadership abilities recommended for management training positions

•Solved problems to restore and promote good public relations

•Trained new employees and monitored performance to determine additional training needs

EDUCATION

high school

Moses lake high school, Moses lake, Washington (1997)

general studies

ACCOMPLISHMENTS

•finished management and assistant classes with corporate McDonalds.

•serve safe certificate.

•food handlers card for management.

•mystery shops 100%.

•able to keep labor to a minimum.

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