Nicole La Rosa **** Grove St
adullq@r.postjobfree.com
EXPERIENCE
Macy's - Orlando, FL: Fine Jewelry Sales Associate November 2021 to Present
● Personalized selling and sizing of fine jewelry and watches.
● Worked with the Macy's protection plan database retrieving customer information and entering data for new clients as well as processing claims.
● Entered client's data into Macy's credit card system to process applications or big purchases. Retrieved said data to place orders for customers as well as other services.
Created payment plans for bigger purchases.
YMCA of the Rockies - Estes Park, CO: outdoor educator March 2021 - June 2021
● Lead educational field trips into Rocky Mountain National Park.
● In charge of the Nature Centre's front desk answering calls from guests, scheduling activities for them and keeping in touch with schools.
● Data entry to sign up guests for activities and log payment information into the system. Filing and processing waivers or any other forms needed from guests looking to participate in adventure activities.
H&M, Orlando, FL: sales advisor
February 2019 - November 2021
● Trained new sales advisors on propper store operations.
● Applied visual merchandising manuals to properly set up fixtures and new garments.
Ensured the best possible customer experience within the store by greeting and assisting customers.
EDUCATION
University of Central Florida, Orlando - FL: Biology January 2021- December 2022
Focus on the ecology, evolution and conservation track. Valencia College, Orlando - FL: Associate’s Degree January 2019 - December 2020
Completed college level general education courses along with biology centered electives.
AWARDS AND CERTIFICATES
Valencia College’s President
List (2019 and 2020)
Recognition for maintaining
an institutional GPA above
3.75 while being a fulltime
student.
Wilderness First Aid certified
valid through April 2023.
CPR and AED certified
through April 2023.
LANGUAGES
Spanish - native
French - intermediate