Christina Howard

Sanford, FL *****

adulln@r.postjobfree.com

+1-321-***-****

Organized, goal-oriented, team player seeking a position in an established medical office supporting physicians, nurses, and other medical staff.

Authorized to work in the US for any employer

Work Experience

Fraud Specialist

Concentrix - Sanford, FL

September 2022 to Present

Assisting Apple Card holders with unrecognized transactions. Pharmacy Technician

Walgreens - Orlando, FL

April 2020 to August 2021

● Filling Prescriptions

● Knowledge of brand/generic drugs

● Monitoring Supply of drugs

● Dispense medications

● Collecting Payments

● Inventory

● Interacting with Pharmacists/Doctors

Emergency Roadside Assistance

AAA Roadside Assistance - Lake Mary, FL

June 2018 to December 2019

● Send out emergency road technicians

● Help calm distressed motorist

● Educate drivers on how to stay safe while help arrives

● Data Entry

Donor Floor Technician, Receptionist, Plasma Processor Octapharma Plasma

August 2016 to June 2018

● Data collection

● Medical Screening

● Ensure donor safety on donor floor

● Disconnect donors from Plasma machine

● Monitor donors during donation

Inbound Call Center Representative

Convergys - Lake Mary, FL

February 2013 to August 2016

● Problem solving by clarifying issues

● Listening and responding to customers needs

● Provide information about client services

● Data entry

● Troubleshooting

Education

High school diploma

Edgewater High school

June 2007

Skills

• Microsoft Word

• Microsoft Excel

• Microsoft Office

• Pharmacy technician experience

• Compounding medications

• Medical Terminology

• Insurance Verification

• Data Entry

Assessments

Home health aide skills — Proficient

January 2020

Providing care to patients in a home setting.

Full results: Proficient

Customer focus & orientation — Proficient

September 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Expert

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Attention to detail — Proficient

December 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work motivation — Familiar

December 2021

Level of motivation and discipline applied toward work Full results: Familiar

Customer focus & orientation — Proficient

September 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Familiar

October 2021

Identifying and resolving common customer issues

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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