Tyeisha White

** ****** ******* *****

860-***-**** (Cell)

adulk6@r.postjobfree.com

OBJECTIVE: Secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people.

Graduated-DEC 2012- Graduated- Medical Coder/biller Sanford Brown College

Connecticut Training Center

United States Postal Service

Mail Clerk

Date: November 2018-Present

Maintaining records of incoming mail and package deliveries

Monitoring flow of mail through automated sorting machine

Sorting mail by hand into bins for proper delivery

Possessing knowledge of postal regulations and requirements

Understanding shipping procedures for UPS, FedEx and other carriers

Customer Service

Retail/Sales

Inventory

Robert Half @ Hartford Healthcare Homecare-Billing

Date: 7/22/18-2/13/19

Data entry into patients accounts Handling and posting payments

Following up with Insurance companies Submitting claims

Submitting electronically, mailing and faxing Health Insurance Portability and Accountability Act Generating customer invoices Collecting payments Write off projects

Appeals/denial process

Kelly Services-Benistar

Customer Service Rep-Eligibility Dept

Date: 9/18/17-1/25/18

Provided customer service for group health retirement

Assist Retirees with Medicare inquires Assist with inbound/outbound calls Enrollment/Disenrollment customers in/out supplement Medicare plans Data entry customer information into Benistar Data base

Assist with mailings to customers

Operate automatic postage machine Health Insurance Portability and Accountability Act

Assemble retiree benefits package folder

Weighed and stamp postage

Metered mail

CareCentrix - Customer Service Expert Date: 02/2013-12/2016

Handle 30-50 inbound/outbound calls from customers/providers providing

Customer Service in a timely manner.

Performs provider orientation presentations. Follow-up on patients' returned documents or sign payment agreements, account tracking and processing.

Data Entry into patient accounts.

Maintains patient confidentiality and data integrity in accordance with HIPAA and company policies and procedures.

Maintain working knowledge of products and services offered by the company Manage multiple tasks, be detail oriented, be responsive, and demonstrate independent thought and critical thinking

Process authorizations for supplies using HCPCS codes.

Process Referrals, transitioning patients to local DME's in their local area

Assist with processing Healthcare claims forms Answer customer's providers calls related to claims. Insurance verification Health Insurance Portability and Accountability

DME Living Well - Billing Representative Date: 11/2012-02/2013

H.A.R.C - Job Coach Date: 2/2008 to 11/2012

Oakhill School for the Blind - Date: 2/2006 to 6/2009

Interim Health Care - CNA Date: 8/2005 to 11/2006

A.J Wright Date: 7/2000-8/2005

SKILLS:

Microsoft Words, Windows 98, 2000 and Vista, Internet Software, Microsoft Excel, Data Entry, Interaction client, Outlook, Medical Terminology.Claims Processing, Health Insurance, IDX system, Allscripts system, Dataease, Healthmaster, Electronic filing, CMS/Medicare, Express scripts, Cashiering, Lotto machine, Customer Service, Retail, Merchandising, Inventory, entrepreneur, cooking

CERTIFIED TRAININGS ICD-9, HCPCS, CPT, Ulysses Training, HIPPA Training

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