Customer Service Development Specialist

BEATRICE DUSHEIKO

**** *** ***** *****, **** Harbor, FL 34683 I *.********@*****.*** I 727-***-**** CUSTOMER SERVICE & BUSINESS DEVELOPMENT SPECIALIST Over ten years of experience prospecting & selling financial and real estate services throughout the Tampa Bay area, with a proven track record of success. Possesses strong analytical, decision-making and closing skills; acquires trust and confidence of clients. Proven closer, adept at working with customers of all organizational levels.

— SKILL SUMMARY —

• Customer Service

• Consultative Sales

• Detail Oriented & Reliable

• Business Planning & Execution

• Multi-Lingual: Italian, Portuguese,

Spanish, Afrikaans

• Experience Leading Diverse Teams

& Customers

• Strong Negotiation & Communication

Skills

EXPERIENCE

Supplier Enablement Specialist, Priority Technology Holdings September 2021 – Present

Work directly with various sales channels to achieve results as outlined by the organization.

Educate vendors on products with the ability to articulate the value and close the sale of the product.

Exercise strong communication, organizational and customer service skills.

Maintain a high level of integrity while working within and contributing to an expanding organization.

Perform effectively using consultative sales abilities paired with great customer service acumen.

Detail oriented with excellent time management skills.

Ability to build strong rapport and maintain ongoing relationships.

Excel at coordinating all internal resources necessary to facilitate each sale.

Executing proper account set-up and maintaining above average performance ratings in key metric areas.

Ability to work efficiently in a fast-paced environment and meeting and surpassing sales goals. Real Estate Agent, Luxury and Beach Reality

April 2020 – August 2021

Represents investors, premium property owners and buyers & sellers in the highly competitive market.

Responsible for all aspects of managing & growing portfolio.

Highly skilled at articulating value, contract negotiation & closing the sale.

Educates sellers and buyers on financial and legal disclosures.

Excellent understanding of contracts and negotiations points that leverage clients' position. Florida Premiere Realty

May 2002 - August 2007

Excellent rapport building and communication skills with a diverse group of clients, customers and management.

Maximized business opportunities, streamlined processes, and reduced cost expenses.

Established positive flow of communication with all personnel involved in closing transactions.

Kept up to date on competitive real estate knowledge through conventions, reviewing listings and trade journals. Essex Distributing

February 1997 - April 2002

Developed and executed sales, merchandising and relationship strategies to strengthen and increase profitability.

Skillfully managed all customer service duties including phone calls, email messages and follow-ups.

Rewards & recognition: “Top Sales Producer” for 5 consecutive years Other Experience

Entrepreneur / Small Business Owner of Multiple Retail Businesses (Clays Outfitters & Foodway Supermarket) o Responsible for managing and streamlining accounts payables processes. o Prepared & processed requisitions, purchase orders and invoices. o Managed vendor relationships and built effective supply chain partnerships. EDUCATION

Business Management, Welkom Technical College (Welkom, South Africa)

Interior Design, Welkom Technical College (Welkom, South Africa)

Bob Hogue Real Estate Institute (Tampa, Florida)

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