Service Representative Assistant Manager

Juaneca Lunsford

Columbus, OH *****

*************@*****.***

+1-614-***-****

Work Experience

House Manager

Beacon Specialized Living - Columbus, OH

July 2013 to Present

I manage day to day task as far as housekeeping, groceries, maintaining the books, household finances and paperwork. I also handle staff's questions or concerns. I cover shifts when staff can't find a replacement.

Customer Service Representative

JCPenney - Columbus, OH

August 2010 to June 2013

• Assisted customers with a warm and professional attitude

• Processed refunds and orders

• Assisted customers with questions

• Interacted with customers through live chat

• Kept records of customer complaints

• Handled emails, inbound calls, and outbound calls Education

College in Business Fundamentals

University of Phoenix-Online Campus - Phoenix, AZ

August 2022 to Present

High school diploma or GED

Skills

• Caregiving

• Assistant Manager Experience

• Typing

• Cleaning Experience

• Meal Preparation

• Budgeting

• Cooking

• Developmental Disabilities Experience

• Organizational Skills

• Home Care

• Medication Administration

• Special Needs

Certifications and Licenses

First Aid Certification

QMHP Certification

QIDP Certification

Contact this candidate