MORGAN MANLEY

PROFILE

I am a strong independent African

American woman who inspires to be

a positive example to younger

women. I am results oriented with a

strong work ethic. As someone who

has been blessed beyond measure, I

live by the scriptural philosophy that

“to whom much is given, much is

expected.” Hence, it is with a strong

sense of self and community that I

seek to give back to the community

that has given so much to me.

PERSONAL INFORMATION

ADDRESS

5000 OWENS WAY APT# 1125

PRINCE GEORGE, VA 23875

PHONE:

336-***-****

EMAIL:

adulhu@r.postjobfree.com

EDUCATION

Virginia State University Graduation, May 2021

Bachelors of Science in Health & Physical Education with a minor in Health Science

Graduated Cum Laude

Masters of Science in Sports Management

Expected Graduation, May 2023

WORK EXPERIENCE

OWENS & MINOR CUSTOMER SUPPORT SPECIALIST

2022 JULY - DECEMBER

● SERVED AS CUSTOMERS PRIMARY SPECIALITY PRODUCTS AND SALES CONTRACT

● MANAGED THE RELATIONSHIP WITH EACH ACCOUNT IN AN EFFORT TO ENSURE CUSTOMER SATISFACTION THROUGH ONGOING IDENTIFICATION OF CUSTOMER NEEDS AND EXPECTATIONS

● LOGGED SALES ACTIVITIES INTO THE CUSTOMERS RELATIONSHIP SYSTEM MARKETING RESEARCH ANALYST

2022 January - May

● Developed marketing research for the National Basketball Association (NBA) for rural Americans to enhance the NBA experience

● Game Day attendance

● Employment opportunities

● Pipeline of recruitment for professional athletes

● Support for underserved groups

● Worked with NBA representative to define opportunities and support business decisions by providing primary and secondary research support

● Presented data and findings for management decision making, made recommendations based on findings

Planning Committee Member 2022 January – May

Disney on the Yard for Virginia State University

Petersburg, VA

*Collaborated and planned an event for undergraduate and graduate students (Business Management, Sport Management, and Mass Communications).

*Assisted in the creation of effective communications messages and materials that target key audiences (students) and reinforce and support company programs and brand objectives of Disney; while supporting the mission of Virginia State University.

* Planning, coordinating, organizing, facilitating, and evaluating Disney on the Yard specified sponsored events, including but not limited to university outreach presentations, intern and job professional development, university faculty collaboration. Graduate Assistant 2022 January-May Office of the President/ Board of Visitors

● Assist Board Liaison with preparation, implementation, and follow-up for business meetings of the Board of Visitors including:

● Preparation and distribution of board meeting notices, verifying and following up with on and off-campus vendors, verifying board members’ hotel/travel requests

● Compiling meeting documents

● Performing assigned meeting tasks

● Attend all committee and full board meetings to assist the Board Liaison as needed

● Monitor the Cisco WebEx virtual meeting platform during board meetings and respond to board members’ needs

● Perform assigned duties to ensure that meeting minutes are properly prepared and formally

● Reviewed to create official meeting record

● Perform assigned duties to ensure that records and documents are maintained in accordance with the by-laws of the Board Athletic Training Student 2019- Current

● Assist Head Athletic Trainer in diagnosing, prevention and rehabilitation.

● Injury prevention

● Clinical evaluation and diagnosis

Immediate care

Professional development

Maximus Federal CURRENT

Customer Service Representative

Responsible for delivering accurate information to clients regarding healthcare related programs and service. SKILLS: Technical Systems and Data Entry; Effective Communication – verbal and written; attention to detail; patience and empathy;

Target 2019-2020

CSR & Retail Sales Associate

Responsible for online order fulfillment and supporting sales when necessary. SKILLS: Information Management Systems; Attention to detail for Order Accuracy; Customer responsiveness; Time Management

Amazon 2018-2019

Order Fulfillment Specialist

Responsible for picking and packing orders. SKILLS: Small Warehouse Equipment operations; Compliance Management; Time Management TRANSFERABLE SKILLS

Technical – Microsoft Office & Applications, IMS systems, Equip Operation Soft Skills – Leadership, Communication, Emotional Intelligence, Decision-Making

COMMUNITY SERVICE

Fourth Baptist Church – Volunteer for the Women’s and Youth Ministries Food Bank Distribution (MPC VA State) – Volunteer for food distribution to the community

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