Customer Service Representative
Resume:
Courtney LAVENDER
Customer Service
Junction City, KS 66441
**************@*****.***
Hard worker. Exceptional Customer relations experience. Authorized to work in the US for any employer
Work Experience
Caregiver
AT HOME CARE INC - Manhattan, KS
June 2022 to Present
I am a companion for the elderly, supportive in their home with daily activities Customer Service Representative
Livewatch Security - Manhattan, KS
November 2017 to May 2018
My time working as a customer service representative, was the most rewarding job I ever had. I enjoy this line of work.
Taco Bell Crew Member
Taco Bell
April 2007 to August 2010
Taco Bell Crew Member
Taco Bell - Pueblo, CO
September 2004 to April 2007
I work on the crew. Ran cash register.
Administrative Assistant
Junction City, KS
Clerical work, filing, data entry. Excell.
Education
Associate's degree in Social Sciences
Colorado Christian University - Lakewood, CO
August 2021 to Present
High school diploma
Junction City High School - Junction City, KS
Skills
• Customer Service (4 years)
• Call Center (Less than 1 year)
• Customer Support (4 years)
• Customer Care (4 years)
• Home Health (Less than 1 year)
• Direct Support (Less than 1 year)
• Direct Care (1 year)
• Disability (Less than 1 year)
• Direct Support (Less than 1 year)
• Personal Care (1 year)
• Home Care
• Developmental Disabilities Experience
• Caregiving
• Medication Administration
• Autism Experience
• Food Preparation
• Meal Preparation
• Serving
• Experience with children
• Childcare
• Organizational Skills
• Microsoft Word
Certifications and Licenses
CPR
June 2021 to June 2023
First Aid Certification
Assessments
Nursing Aide Skills — Expert
October 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Expert
Call center customer service — Highly Proficient
February 2021
Applying customer service skills in a call center setting Full results: Highly Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Call center customer service — Highly Proficient
February 2021
Applying customer service skills in a call center setting Full results: Highly Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
June 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Warehouse associate — Proficient
December 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Customer service — Familiar
November 2021
Identifying and resolving common customer issues
Full results: Familiar
Work style: Reliability — Expert
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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