Courtney LAVENDER

Customer Service

Junction City, KS 66441

adulfr@r.postjobfree.com

+1-785-***-****

Hard worker. Exceptional Customer relations experience. Authorized to work in the US for any employer

Work Experience

Caregiver

AT HOME CARE INC - Manhattan, KS

June 2022 to Present

I am a companion for the elderly, supportive in their home with daily activities Customer Service Representative

Livewatch Security - Manhattan, KS

November 2017 to May 2018

My time working as a customer service representative, was the most rewarding job I ever had. I enjoy this line of work.

Taco Bell Crew Member

Taco Bell

April 2007 to August 2010

Taco Bell Crew Member

Taco Bell - Pueblo, CO

September 2004 to April 2007

I work on the crew. Ran cash register.

Administrative Assistant

Junction City, KS

Clerical work, filing, data entry. Excell.

Education

Associate's degree in Social Sciences

Colorado Christian University - Lakewood, CO

August 2021 to Present

High school diploma

Junction City High School - Junction City, KS

Skills

• Customer Service (4 years)

• Call Center (Less than 1 year)

• Customer Support (4 years)

• Customer Care (4 years)

• Home Health (Less than 1 year)

• Direct Support (Less than 1 year)

• Direct Care (1 year)

• Disability (Less than 1 year)

• Direct Support (Less than 1 year)

• Personal Care (1 year)

• Home Care

• Developmental Disabilities Experience

• Caregiving

• Medication Administration

• Autism Experience

• Food Preparation

• Meal Preparation

• Serving

• Experience with children

• Childcare

• Organizational Skills

• Microsoft Word

Certifications and Licenses

CPR

June 2021 to June 2023

First Aid Certification

Assessments

Nursing Aide Skills — Expert

October 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Expert

Call center customer service — Highly Proficient

February 2021

Applying customer service skills in a call center setting Full results: Highly Proficient

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Call center customer service — Highly Proficient

February 2021

Applying customer service skills in a call center setting Full results: Highly Proficient

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

June 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Warehouse associate — Proficient

December 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Customer service — Familiar

November 2021

Identifying and resolving common customer issues

Full results: Familiar

Work style: Reliability — Expert

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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