Ashley Warkenthien

**** * ******** **. *******, MI 48423

Phone: 847-***-****

Email: adulfk@r.postjobfree.com

PROFESSIONAL SUMMARY

Medical Administrative Assistant with 11 plus years of experience in supporting Managers, Physicians, Dosimetrist, and Therapist to ensure patients receive prompt and appropriate medical care. Responsibilities include but are not limited to: acquiring patient medical records from internal and external hospital resources, reviewing records for all appropriate data while adhering to all appropriate privacy policies and regulations (HIPAA), lead department scheduling activities, room patients for weekly visit, interfaced with internal billing departments and patient insurance agencies.

EDUCATION

College of Lake County, Grays Lake IL

Associate in Applied Science, Diagnostic Cardiac Sonography, In Process Wilmot Union High School, Wilmot WI

High School Diploma

ADDITIONAL SKILLS

● Professional Customer Service representative providing patient focused care.

● Detail oriented analytical thinker who thrives in a team based environment.

● Extensive experience with medical terminology, medical records and documentation, working knowledge of Epic and Aria database systems.

● Strong computer proficiency with experience utilizing Microsoft Office,

● Ability to generate schedules for multiple physicians in order to provide patients with consultations, preliminary treatment simulations, and post treatment exams. PROFESSIONAL EXPERIENCE

Mclaren Karmanos Cancer Center - Flint - Radiation Oncology January 2022 - Present

Patient Service Representative

● Register patients for their appointments, Check patients in and out

● Obtain patients documents for their referring physician offices

● Obtain Authorizations

● Schedule appointments in both Aria and Cerner

● Answer phones

Mclaren-Karmanos Center - Lapeer -Medical Oncology October 2019 - January 2022

Medical Receptionist

● Register patients for their appointments, Check patients in and out

● Obtain Records from referring physician offices

● Answer Phones

● Schedule appts in both Mosaqi and Cerner

● Obtain Authorizations

● Take patients co-pays

Mclaren- Karmanos Center - Clarkston - Medical Oncology July 2017 – October 2019

Medical Receptionist

● Registered patients for their appts. Check patients in and out

● Answer phones

● Schedule appointments and tests

Aurora Cancer Care – Radiation Oncology

December 2006 - June 2017

Administrative Assistant

● Interfaced with patients in person and electronic communication to define their needs, address any concerns and schedule appropriate treatments.

● Responsible for filing medical records, and obtaining treatment authorization from various insurance agencies.

Medical Assistant (May 2015 – August 2016)

● Room patients for consults, on treatment visits, and follow ups. Received patient’s vitals by a critikon. Discussed side effects and patient concerns with the physician. Aurora Memorial Hospital of Burlington - Radiology August 2004 - December 2006

Health Unit Coordinator

● Performed clerical duties, organized and stored radiology films.

● Assisted patients move throughout the department and hospital by means of wheelchairs, gurneys and crutches.

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