Splendora, TX ***** 832-***-**** *******@*****.***
RAQUEL HERNANDEZ
Seasoned educator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with fast paced learner, strong communication, and task prioritization skills.
PROFESSIONAL
SUMMARY
SKILLS ● Complex Problem-Solving
● Interactive Media
● Language Skills
● Active Participation
Continuous Improvement
Planning
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Test and Assignment Data
Evaluation
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● Individualized Support
● Multimedia Instruction
Organization and
Prioritization
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ELEMENTARY CLASSROOM TEACHER 06/2021 to Current
Cleveland Independent School District, Cleveland, TX PHARMACY TECHNICIAN 10/2018 to 09/2021
Walgreens, Cleveland, TX
WORK HISTORY
● Built positive relationships with parents to involve families in educational process.
● Taught core subjects of math, science, social studies and reading.
● Assessed student progress by administering tests and evaluating results.
● Met with parents to review Individualized Education Plans for at-risk students. Collaborated with administrators on classroom policies, management strategies and discipline.
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Implemented classroom management improvements to enhance class morale and engagement.
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Planned lessons with grade level team according to district standards to cover requirements and prepare for standardized tests.
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Assessed student learning progress and comprehension with routine tests and standardized examinations.
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Answered incoming phone calls and addressed questions from customers and healthcare providers.
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Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
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● Counted and labeled prescriptions with correct item and quantity.
● Stocked, labeled and inventoried medication to keep accurate records. Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
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Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
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● Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
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● Ordered medicines daily to replenish stock and increase inventory in anticipation of need. Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
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Resolved non-routine issues like third party billing, computer system and customer service issues.
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Sam Houston State University, Huntsville, TX
Bachelor of Science, Elementary Education, 05/2021 Lonestar Community College, Kingwood, TX
Associate of Arts, Art, 05/2017
Splendora High School, Splendora, TX
High School Diploma, 05/2017
EDUCATION
CERTIFICATIONS ● Early Childhood—6th Grade (July 2021- May 2027)
● English as a Second Language Supplement (July 2021- May 2027)
● Certified Pharmacy Technician, Walgreens - December 2018-February 2025
● OSHA Training - September 2016- Present
Spanish
Professional Working
LANGUAGES