Customer Service Pet Sitter

KHANNI A. SHANNON

*** ******* *****, **** *, Statesboro, Georgia 30458

479-***-**** adukzn@r.postjobfree.com

EDUCATION

Georgia Southern University, Statesboro, GA.

Bachelor's of Science in Criminal Justice & Criminology, Graduation date: July 2022, GPA: 3.4

Ogeechee Technical College, Statesboro, GA

Associates Degree in Interdisciplinary Studies,

Graduation date: July 2020, GPA: 3.65

HONORS & AWARDS

● Phi Alpha Omega Alumnae Chapter, Alpha Kappa Alpha Sorority, Inc. Scholarship, 2018 - Present

● President’s List for Spring Semester 2019 and 2020 Ogeechee Technical College

● Inducted into The National Society of Leadership and Success, 2020

● Georgia Southern University President’s List for Fall Semester, 2021

● Georgia Southern University Spring 2022 Member of The Lambda Kappa Chapter of Alpha Kappa Alpha Sorority, Inc.

WORK EXPERIENCE

Business Owner, Khanni’s Khair, 2020 - present

● Natural hair stylist

● Natural hair consultant

Student Assistant for Georgia Southern University- Community Liaison, 08/2021 - 05/2022

● Create an environment that encourages and supports community involvement and engagement at Georgia Southern University.

● Develop recruitment plans with the team to gain more volunteers for Eagles Essential Campus Food Pantry.

● Communicate openly and honestly as a team player when participating in staff and operational development meetings

● Guide new volunteers on the rules and regulations on the upkeep of the campus Food Pantry

● Host tabling events and potential volunteer opportunities within the Community Frontline Cashier for Sam’s Cashier, 03/2020 - 08/2020

● Greet customers entering the store.

● Scan merchandise.

● Advocate for customer upgrades in membership

● Check customers receipts at exit.

● Maintain a clean and neat checkout area.

● Processed payments by check, cash, credit card, or automatic cards.

● Consistently provided professional, friendly and engaging customer service.

● Resolved member issues and concerns

● Promoted the company's products and services

● Provided guidance and support to members regarding member self-service technology

● Zoning the areas and arranging and organizing merchandise. Beauty Advisor for Ulta, 02/2019 - 05/2019

● Recommended appropriate products to meet customers’ individual needs and completed purchases and processed payments.

● sell and give advice on the use of different cosmetics and skin care products

● provide each customer with detailed and personalized service to help them meet their beauty and health goals

Pet Sitter, 02/2019 - 07/2021

● Provided day and overnight pet care for different families’ during weekdays and weekends

● Bathed pets and cleaned kennels when needed

● Fed the pets food at the owners scheduled time

Childcare/ Nanny, 01/2017 - 07/2021

● Provide childcare for several families’ after-school, weekends, and during school breaks. VOLUNTEER/ LEADER EXPERIENCE

● Statesboro YMCA Family Gym Events, Fall 2019 - present

● Ronetta Francis’s Campaign for the Arkansas State Senate, Summer 2020

● Black Alumni Society outreach to the original UA Connections schools, Fall 2020- Spring 2021

● Restoring The Breach Annual Health Fair, Inc, Fall 2020

● Georgia Southern Center of Sustainability Food Drive, Spring 2021

● Serv912 trip to the Framers Market 2 Go, Spring 2021 SKILLS

● Personal: reliable, organized, great communication skills, quick learner, empathetic listener, leadership skills, optimistic, adaptable, outgoing, excellent customer service skills, interpersonal skills, active listener, detailed oriented

● Computer: excellent in Microsoft Word, Excel, PowerPoint

● Social Media: Facebook, Twitter, Instagram, SnapChat PERSONAL ACTIVITIES

● Volunteering work/ Community involvement

● Working out/ Yoga

● Creative Arts

● Reading

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