COLLEEN JOSEPH
Telephone: 347-***-****
Email: ***************@*****.***
PROFESSIONAL SUMMARY:
Dedicated and solution focused professional. Excellent time management, prioritization, multitasking and organizational skills, Great at analyzing client’s needs. Provides personalized service and consistently exceeds clients’ expectations. Goal oriented and results driven. Demonstrated ability to lead and inspire others. Strong communication and Leadership skills.
Sales Support Analyst and Data Entry Contractor (April 2022 - October 2022)
Southwire Company, Carrollton GA
●Resolved customer complaints that strengthened the company's social media ratings.
●Formulated and excelled at quantifying customer orders.
Sales Associate (2020-2022)
Ulta, New York/ Georgia
Increased the company's clientele by over 100% within three (3) months as a part-time employee.
Enhanced processes to maximize company’s efficiency...
Exceeded quotas frequently
Company achieved #1 status rating because of my performance.
Director of Education for Color and Cuts (2001-2020)
Ink for Hair, New York, NY.
● Trained stylists in color and cut systems.
● Managed high volume workloads efficiently.
● Created new business by marketing services and obtaining referrals.
● Met delivery timelines while increasing productivity.
● Executed outstanding customer service which maintained clients' relationship with the company, which included Miss Universe 2004.
● Evaluated trends to understand and to maintain a competitive advantage.
Education:
Bachelor of Science, Business Administration
Grand Canyon University, Phoenix, Arizona.
Google Project Management Certificate.
Certificate in Advanced Hair Cutting and Coloring
Vidal Sassoon College, London, England.
State License in Cosmetology
Georgia/ New York.
Skills:
Microsoft Word, Excel; Outlook, PowerPoint, SAP/Sales Force System.
Community Service:
Leader of community groups and other church-related positions in Health Awareness and Women”s Ministry
Hobbies:
Cooking, reading, hiking, traveling.