Deja Samuel
Customer service, and management
Washington, DC
************@*****.***
Secure a position in the customer service field with helping my customers with what ever they need help with. I have 5 years of experience of customer service. Willing to relocate to: Suitland, MD - Washington, DC Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Courtyard by Marriott - Columbia, SC
September 2022 to Present
I check in and check out customers. I book reservations. If someone called down to the front desk about a problem with their room i assist.
Overnight Associate
SHELF TECH - Maryland
May 2022 to Present
We remodel stores lik walmart target etc
Sales Associate
Victoria's Secret - Columbia, SC
October 2020 to Present
I work at the cash register. promote sales in the store, I also handle money. when its closing time i count down all the registers.
Sales Associate
Super Beauty - Suitland, MD
June 2019 to Present
I have to sensor and restock on products and hair . I have to clean up and i also sale wigs.
• Responsible for retail sales
• Recognized as top salesperson for 4 Years
• Stocked shelves
• Performed onsite, in-store retail sales
Crew Member
KFC - Suitland, MD
February 2018 to July 2018
i was the cashier in the drive through. Took order, made customer drinks. McDonalds Crew Member
McDonald's - Gaithersburg, MD
July 2017 to December 2017
I was a crew member at McDonald’s in Gaithersburg MD Sales Associate
Last Stop
August 2016 to December 2016
I was a sales Associate. Had to help the customers find what they wanted to where and let them know the type of material the cloths are.
Education
High school diploma
Gaithersburg High School
Skills
• Customer Service (5 years)
• Customer Support
• Customer Care
• Retail Sales
• Cash Handling
• Sales
• Merchandising
• Cashiering
• Loss Prevention
• Typing
• Hotel experience
• Social media management
• Marketing
Assessments
Front desk agent (hotel) — Familiar
September 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Familiar
Work style: Reliability — Completed
January 2020
Tendency to be dependable and come to work
Full results: Completed
Sales skills — Familiar
January 2021
Influencing and negotiating with customers
Full results: Familiar
Call center customer service — Familiar
February 2021
Applying customer service skills in a call center setting Full results: Familiar
Customer service — Completed
February 2021
Identifying and resolving common customer issues
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.