Data Entry Service Representative

Raul Valladares

***** ** ****

Houston, TX *****

Phone: 346-***-****

E-mail: ****.**********@*******.***

Summary of Qualifications:

Experience includes a high level of customer service. Perform basic routine clerical and typing tasks.

Professional Experience:

Amazon Fulfillment Center

Fulfillment Associate September 2021 to present Fresno, Texas

Processing work orders for shipment and deliveries

Locating merchandise in the warehouse

Operate machinery as necessary to ensure quotas are met such as taping machines, pallet jacks, order pickers, forklifts, and reach trucks

Resupply stock from non-inventory in order to maintain fully supplied packing stations

ERICKA’S MULTISERVICES

Customer Service Representative/Title Runner – Jan 2005 – September 2021

Houston, Texas

Perform day-to-day administrative tasks such as maintaining information files and processing paperwork

Enter, transcribe, record, file and maintain information in written or electronic form

Assisted with data entry for tax returns.

Responsible for notarizing Income Tax forms, Title Transfers, and all binding documentation.

Communicate effectively with General Manager informing and updating them regularly to guarantee that sales and customer objectives are met.

Compile and maintain all required paperwork, records and sales to guarantee that sales and customer objectives are met.

Manage telephone calls professionally, efficiently and with good communications skills.

Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution.

LOWES

Sales Associate – May 2014 – Jan 2016

Katy, Texas

Stocks shelves, maintains the sales floor, and assists store patrons with exceptional customer service

Understand and appropriately use the company pricing system and policies.

Forklift certified

Helped customers locate products and checked store system for merchandise at other sites.

Loaded and unloaded merchandise using ladder and pallet jack.

Provided positive first impressions to welcome existing, new and potential customers.

Solved customer challenges by offering relevant products and services.

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

A Tribe Called Feast

Cook/Cashier-January 2010 - May 2014 Greater Houston area, Texas

Prepared meats for cooking by appropriately slicing and cooking for consumption

Prepared vegetables as needed by slicing, cutting, julienning, and making sauces

Routinely kept food and work area clean

Restocked items as necessary

Set up cook stations at the beginning of each shift and ensured proper sanitation at close

Cooking items in kitchen area by grilling, frying, chopping, slicing, sauteing, and broiling to standard recipes

Achievements:

Successfully completed Texas Food Handler Training 10/19/2021

Language Skills

Can converse, read and write fluently in English and Spanish

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