Sales Associate Customer Support
Resume:
E D U C A T I O N
University of Maryland,
Baltimore County
Bachelors degree, English,
2020
JANAE BRISCOE
Passionate & skilled writer with a keen eye for detail, spelling, grammar, punctuation, editing & design. Effective communicator who can manage competing priorities with a progressive background in collaboration, management, and organizational development. Actively supports diversity, equity, inclusion, and belonging.
C O N T A C T P R O F I L E
E X P E R I E N C E
Walden University
Customer Care Coordinator October 2021- February 2022 Customer support to online students via phone, email & live chat
Train new team members
Collaborate in team environment to support students with their financial service issues, technical support needs, registration & materials and textbook issues University o f Maryland, Baltimore County
Residential Life Desk Assistant & Receptionist August 2018- December 2020
Provided essential resources to residents in residential halls
Enforced Residential Life policies to maintain a safe living environment
Contacted departments that assist in maintaining
optimal conference guests experience
Smoothie K i ng
Sales Associate May 2018- January 2019
Provided excellent customer service to each guest to ensure a pleasant dining experience
Upheld food and safety regulations to maintain a clean as well as healthy environment for staff and guests. Created smoothies that catered to each guest’s specific need/desire
adukr1@r.postjobfree.com
SKILLS
Time management
Verbal & Written
Communication
Proofreading & editing
Creative
G-suite, Microsoft,
WordPress
W R I T I N G
E X P E R I E N C E
Website c ontent writing &
editing
www.onlineworshipcommunity.org/
https://www.joynspiresu.com/
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