Dan Rigsby

Cell: 513-***-**** / *** Cambridge Dr. Fairborn, OH 45324 / adukq0@r.postjobfree.com

Summary & Objective: To obtain employment as an IT Manager / Project / Program Manager

Dedicated IT Professional, Technical Lead, IT Systems Administrator, Network Administrator and leader with 26 years of expertise in providing exceptional leadership, planning, management and customer service. An experienced technician and manager with in-depth knowledge of PaaS and Containerization technologies, proven problem-solving skills, and the ability to quickly and accurately assess and rectify any issue in accordance with all industry standards. Expert in applying analysis, critical thinking, teambuilding, insight and communication to drive leadership.

Highlights

Enterprise Configuration Management

Assessment and Authorization (A&A) process

Docker, DC/OS and Kubernetes Management

Classified Environment

Technical Support Management

Budget / Financial Management

Network / System Administration

Emergency / Disaster IT Continuity Operations

Risk Management Framework

IT Research and Development

Development Process Management

Hardware and software installation

Education

Bachelor of Science – Information Technology Management

oAmerican Military University – Graduated Magna Cum Laude February 2019

Air Force Technical School – Computer and Switching Systems

oKeesler AFB, Mississippi – Graduated February 1997

Air Force Technical School – Instrumentation and Telemetry Systems

oLowry AFB, Colorado – Graduated December 1992

Certificates/Training

Security+ CE (2012) / Network+ CE (2012) CompTIA ID: COMP001020193403

Areas of Knowledge and Experience (IT Platforms)

MS Office RedHat / CENTOS Linux LAN/WAN Remedy Windows Desktop / Server HBSS/Virus Protection Data Storage Virtual Desktop Backups Scrum Acquisition

Professional Experience

Mission and Platform Technical Lead, Altamira Technologies Corporation 3 Jan 2018 – Present

National Air and Space Intelligence Center (NASIC), Wright-Patt AFB, OH

Technical Lead responsible for interacting with all stakeholders in support of 24/7 Intelligence Squadron, participating in all meetings with senior leadership, running daily scrums within the Mission and Platform Sustainment team and coordination with Altamira Senior Leadership.

Performs analysis to identify trends, practices and procedures, and equipment shortcomings in order to recommend methods and procedures to improve performance as well as solutions to correct problems resistant to correction.

Plans, coordinates, and directs installs of application software and hardware for Intelligence Community production systems.

Coordinates with all Mission and Platform Sustainment team members as well as software developers within the Intelligence Squadron to verify functionality and validate performance of updated and new software algorithms and services before deployment to both research and production software environments on multiple networks with differing classification levels.

Advises NASIC/GSPO in regards to network design principles, methodologies, and approaches used in developing, testing, installing, operating, managing, and maintaining platform and network services that support functional requirements.

Analyzes and troubleshoots complex systems to resolve physical and logical problems, ensuring the operational success of network and user systems which could lead to loss or serious interruptions in the analysis and production of intelligence reports for the Intelligence Community.

Advises customers in regards to configuration management principles by participating in the Configuration Control Board (CCB), approving potential hardware and software to be installed in a production network.

Site Lead / Network Systems Analyst, BOSH Global Services / MAG Aerospace - 8 Feb 2012 – 30 Dec 2017

178th Reconnaissance Group Springfield ANGB, OH

Site Lead responsible for writing status reports, training employees and military members, creating schedules, distributing work and coordinating with military leadership.

Configuring, operating, backing up and troubleshooting Cisco Switches and Routers, VX-160 Video Distribution System, Piranha Video Encoders and Decoders, Extron Video Matrix, Clear-Comm Audio Intercom System, Cisco Call Manager, VMWare Virtual Servers, HP SAN Network Storage and TACLANE Encryption Devices.

Responsible for configuration management of Twenty-Seven Mission Critical computers, Seventeen Mission Critical servers and more than Eighty Mission Support computers.

Troubleshoots complex hardware and software malfunctions to resolve physical and logical processing problems, making recommendations to corporate and government customers to resolve operational issues.

Systems Engineer, Computers Universal, Inc. – 9 Oct 2010 – 11 Jul 2012

National Air and Space Intelligence Center (NASIC), Wright-Patt AFB, OH

System Engineer responsible for installation and maintenance of Information Technology Infrastructure in the National Air and Space Information Center (NASIC) located at Wright-Patterson Air Force Base.

Ensures the proper operation of all infrastructure systems, utilizing past experience to recommend to customers improvements designed to reduce labor and time diagnosing system failures.

Provides instruction and consultation to system users, ensuring proper implementation of all system changes.

Electronics Technician, L-3 Communications – Link Simulation and Training – 5 Mar 2003 – 8 Oct 2010

178th Training Squadron, Springfield ANGB, OH

Electronic technician responsible for on-site maintenance of F-16 Flight Simulators for training of USAF pilots. Required travel to various sites across US for on-call maintenance of Unit Training Devices in use at operational Air National Guard bases.

Completes all scheduled modifications and upgrades to current simulation systems.

Manages installation of software patches, reducing the possibility of security and software failures which may compromise system integrity, maintaining required operational status.

Infrastructure NCOIC, 269th CBCS, Springfield ANGB 5 Jan 2008 – 1 May 2013 Retired

Infrastructure supervisor leading a group of technicians in initial set-up and maintenance of all internal switches and routers used to provide network access for military customers, in both a bare base and hardened base environment.

Creates and implements training procedures for junior technicians and journeyman, ensuring that proper procedures are maintained, enabling seamless transition from installation to maintenance of network systems.

Voice Systems Supervisor, 269th CBCS, Springfield ANGB 5 Jun 2003 – 4 Jan 2008

Voice Systems supervisor leading team of six technicians responsible for providing all voice applications within a deployed environment, including initial set-up and maintenance of Avaya, RedCom and Cisco VOIP switches to enable telephone communications to military customers.

Developed and designed training for all technicians required to program and maintain Voice communications equipment required in deployed environments.

Voice Systems Journeyman, 269th CBCS, Springfield ANGB 23 Aug 1995 – 4 Jun 2003

Electronic technician responsible for maintaining, troubleshooting, and repairing digital and analog telephone switching systems for use in maintaining communications for customers in exercise and real world situations.

Assists with planning and installation of infrastructure cabling and equipment, ensuring the proper needs are met in tactical situations.

Instrumentation and Telemetry Systems Journeyman 46th TG, Holloman AFB, NM 18 May 1992 - 21Aug 1995

Electronic technician responsible for buildup, troubleshooting, and testing of internal navigation systems for use in fighter and cargo aircraft, as well as civilian Global Positioning Systems.

Cell: 513-***-**** / 224 Cambridge Drive, Fairborn, Ohio 45324 / adukq0@r.postjobfree.com

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