Store Associate Customer Service

Abigail King

574-***-**** ************@*****.***

ABOUT

An opportunistic individual that loves the fast-evolving world of Customer Service. I bring a passion for executing great communication and collaboration to provide exceptional customer service in this rapidly changing industry. EXPERIENCE

Biolife Plasma Services, Fort Wayne, Indiana

June 2022 - Present

BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. In my time with Biolife I have taken donors’ vitals, performed disconnects, prepped machines, and stocked various medical supplies. Entry Level Phlebotomist

● Answer phones, and greet and focus on donors, while ensuring their safety.

● Screen new and repeat donors and take and record donor vital signs and finger stick results.

● Prepare donor charts, maintain accurate records, and coordinate donor compensation.

● Identify operational opportunities for continuous improvement and initiate changes to center processes.

Rue 21, Warsaw, Indiana

May 2021 - August 2021

Rue21 is a modern, trendy, clothing store with over 600 stores across the United States. I would checkout customers, guide customers throughout the store, restock inventory, enable greater sales of fragrances, and provide recommendations to a diverse customer base. Part-Time Seasonal Store Associate

● Provide and promote exceptional customer service and offer positive resolutions to challenges and complaints from customers.

● Generate sales through customer interaction, fitting room assistance, and suggestive selling.

● Prevent asset loss through proper zoning and floor awareness.

● Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance.

● Communicate effectively with management and coworkers concerning business issues and opportunities.

EDUCATION

Associates in Communications - Marian University’s Ancilla College 2022 High School Diploma - Rochester Community High School AWARDS AND ACKNOWLEDGEMENTS

President of Student Government - Marian University’s Ancilla College 2022 Bowling Scholarship (7 years of bowling) - Marian University’s Ancilla College 2022

Current Longstanging 4-H Alumni of 10 years - including awards such as Supreme, Grand Champion, and Reserve Grand Champion