Katie Jenks
***** * ********* *** • Wauwatosa, WI 53226 • 262-***-****
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EDUCATION
University of Wisconsin – Milwaukee Milwaukee, WI
Bachelor of Science – December 2019
Major in Environmental Science
Minors in Geography and Biology
Overall GPA: 3.34
SKILLS
•Microsoft Office Suite, ArcGIS, AutoCAD, SAP, and Smart Solve
•Environmental science, geography, engineering, chemistry, biology, and calculus
•Multitasking in high-intensity, high-volume environment
•Customer service in an internal quality assurance role that reports to the FDA
WORK EXPERIENCE
Medical College of Wisconsin Wauwatosa, WI
Laboratory Animal Technician I
December 2021 - Present
•Performing daily laboratory animal care and husbandry tasks
•Keeping the department sanitary while maintaining proper PPE usage
•Working primarily independent within a team setting to ensure all daily tasks are complete and assisting where needed
Merz North America Sturtevant, WI
Quality Assurance Technician
February 2021 – December 2021
•Troubleshooting electromedical devices used by physicians world-wide
•Handling complaints with an understanding of resolution in mind
•Creating service notifications, sales orders, return orders, and outbound deliveries
•Evaluating whether customers receive credit, replacement, or loaner devices
Wisconsin Department of Natural Resources Milwaukee, WI
Parks and Recreation Specialist
May 2019 – October 2020
•Identifying and removing invasive species using a variety of methods
•Assisting in general park maintenance
•Leading group field trips and volunteer groups
Matty’s Bar and Grille New Berlin, WI Bartender and Waitress
March 2019 – June 2022
•Managing cash in high-pressure situations
•Serving guests while maintaining incomparable hospitality
•Multitasking orders while keeping inventory at a forefront
Sendik’s Food Market New Berlin, WI Bakery Associate
September 2015 – May 2020
•Following recipes for various baked goods
•Assisting customers and maintaining bakery inventory
REFERENCES
Available upon request