Sales Associate Customer Service

Boateng Bernard

*** ****** ****** *****

Phone: 240-***-****

E-mail: *************@*****.***

Objectives

A hardworking and motivated new graduate seeking employment in the Information Technology sector. I am prepared to utilize my skills learned and am bringing forth a positive attitude and willingness to learn.

Education

University of Maryland Global Campus

Masters of Science in Management: Majoring in Information Systems and Service

September 2019 - December 2021

Accra Institute of Technology

Bachelors of Science in Information Technology Major Network Computing

January 2014 - December 2018

Certifications

Implementing Docker Containers with Windows Server 2019

Microsoft Windows Server 2019

Fundamentals of Networking Concepts, Protocols and Security

Experience

United Hearts Children’s Center, Bawjiase, Ghana February 2010 – April 2019

Project Manager

Development and overseeing of sustainable projects

Volunteer coordinator

Hiring and management of staff

Managing of finances for the organization

Monitoring and evaluation of staff

Provided quality education and care for children in need

Mama Hope (San Francisco, USA)

United Hearts Representative September 2011- April 2019

Project Development

Coordinating of Global Advocates

Management of Donations

Providing Updates on Grassroots projects

Walmart Supercenter (Chesapeake, Glen Burnie, MD)

May 2019 – July 2019

E-Commerce Personnel Shopper

Responsibilities: Customer Service, Personal Shopper

Dash In (Stevensville, MD)

April 2020 – Present

Sales Associate

Responsibilities: Customer Service, Cashier

Skills

Hardware Setup and Preparation

Software Installation and Updates

Operating System Setup and Maintenance

Teamwork

Troubleshooting

Active Directory

Computer Networking

Virtualization

HTML, CSS

Efficient in Microsoft Office, Google Suit

Customer Service

Organizational Skills

Creative Thinking

Analytical

Problem Solver

Communication Skills

Languages:

English

Twi (Local Language)

References:

Nicole Strickland – Tel: 267-***-****

Gary Fields – 215-630 - 7696

Rada Difalla – Tel: 410-***-****

Nancy Boone – 267-***-****

Contact this candidate