Data Entry Assistant Retail
Resume:
Cathy Fout
*****.******@*****.***
PROFESSIONAL SUMMARY
More than 20 years’ successful experience in supporting staff in an Administrative capacity.
Have more than 25 years’ experience in Customer Service either in person or over the phone.
Extensive experience performing in documentation.
Possess solid computer skills with excellent working knowledge using Microsoft Word 2010, Microsoft Outlook, Microsoft Excel, WordPerfect 12; Dictaphone, typing 60-70 wpm, Data Entry and scanning documents as well as other database programs.
Six years as a Legal Secretary and experience in soft collections which include garnishments through the Courts.
Well organized, self-motivated individual with ability to rapidly learn new skills and be trained if job requires.
Track record for consistently meeting goals and delivering a high level of job performance.
Proven ability to build a strong customer/client relationship.
TECHNICAL EXPERIENCE
Software/Databases: Microsoft Word 2010, Microsoft Outlook, Microsoft Excel, WordPerfect 12
Others: Documentation, Dictaphone, Typing 60-70 WPM, Data Entry, Scanning Documents, Collections
PROFESSIONAL EXPERIENCE
AMERICANS BEST, Macon, GA Mar 2022 – Current
Receptionist
Greet Customers, patients, answer phones, schedule appointments, confirm appointments
Opening and/or closing store with Managers
Order supplies, keeping store clean and tidy
Assist patients when they are finished with the Doctor, directing them to the Sales Techs.
Pull charts for existing patients, create charts for new patients, pull vision insurance
INDEPENDENT CONTRACTOR, Macon GA July 2020 – Oct. 2021
Semi-retired
Working as a paper carrier for Harry Golf Distributing
Delivering via Waitr and Uber Eats. Aug. 2021- Current
FIRST UNIFORM, INC., Macon, GA
Oct. 2018 – June 2020
Assistant Retail Manager
Assisting customers with purchasing scrubs, shoes, lab coats, etc., for their job.
Opening and closing store, balancing out at the end of the day,
Keeping everyone on task.
Supervise three employees.
Receiving stock and putting away.
Keeping store clean and tidy.
Placing special orders for customers when not available in store.
RIVER EDGE BEHAVIORAL HEALTH & LIFESPRING RESIDENTIAL, Macon, GA
Mar 2011 – Sept. 2018
Program Assistant
Working closely with clients and staff members; keeping staff organized; supervising 21 women with children helping clients to transition out of the program so they can help themselves.
Giving clients the support they need.
Answer phones; greet clients, set up appointments, order supplies, filing, processing mail and scan documents into Care Logic System.
Setup manuals; keep up clients records internally and externally.
Worked part time as an ISW (Individual Support Worker) with the Developmental Disabilities Department as well as an HST (Health Service Technician) support clients and assisting other staff as needed at Life SPRING Residential and currently with Billingslea Recovery.
Worked with Investigators, CPS workers and Counselors at DFCS in which we set up appointments for their clients to have assessments done.
Worked part time completing TANF folders and spreadsheets for referrals for River Edge.
AUTO CREDIT OF MACON, Macon, GA Aug 2012 – Jun 2014
Cashier/Receptionist
Obtained payments via customers whether via in person, mail or virtual payments.
Provided end of the day balancing out what has been taken in for payments and bank deposits.
Answered the phones to assist our customers and assisted our paralegal department.
Keyed in applications, closing on contracts as well as following up with making sure we have all the documents we need for our contracts.
Maintained customer satisfaction, constantly seeking new ways to improve our relationship with our customers.
EDUCATION/CERTIFICATIONS
Administrative Assistant
Central Georgia Technical College, Macon, GA
Core Classes Health Management
Macon State College, Macon, GA
McEvoy High School, Southwest, Macon, GA
Georgia Work Ready, Silver Certificate
CPR Certified, two years certified
Mental Health First Aid Certified
CPI Non-Violent Certified
Essential Learning Certified
REFERENCES AVAILABLE ON REQUEST
Contact this candidate