Customer Service Sales Associate
Resume:
Michael Terry
Baltimore, MD *****
aduki7@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Amazon Warehouse Associate
AMAZON FULLFILLMENT CENTERS - Baltimore, MD
May 2020 to February 2021
• Sort, scan, stack packages on pallets
• Get customer orders ready for delivery
• Use technology like scanners, computers, and handheld printers Inventory Specialist
RGIS - Baltimore, MD
January 2007 to January 2020
* Counts all stores products and supplies.
* Locate or remove defective or expired merchandise from sales floor.
* Uses computerized inventory software to record, track and maintain all inventory related data. Assistant Manager
Damon's Grill - Hunt Valley, MD
September 2005 to December 2006
* Meet and greet customers.
* Investigate and resolve complaints for food quality and services.
* Enforced sanitary practices of food handling, general cleanliness and maintenance of dining and kitchen area.
Cook
Noodles & Co - Hunt Valley, MD
September 2005 to December 2006
* Worked efficiently and quickly.
* Prepped ingredients and assembled dishes according to the restaurants specifications.
* Regulated temperatures of grills, ovens, broilers and roasters. Assistant Manager
Quizno's Sub - Baltimore, MD
November 2003 to August 2005
Report to store owner while performing basic duties of supervising the daily operations to confirm that food
safety, product handling and preparation.
* Assists in the achievement of controllable profit goals by monitoring controls and taking corrective action to achieve the desired result.
* Responsible for maintaining all hourly personal files in accordance to federal and state local laws. Sales Associate
Old Navy - Baltimore, MD
September 1999 to August 2003
* Responsible in acknowledging additional customers and setting the expectations for customer service.
* Ensure the basic and seasonal replenishment such as merchandising and operational programs that are organized to improve profitability and sales.
* Prioritize the assisting of customers over any other tasks. Education
High school diploma in Business and commerce
Lake Clifton High School - Baltimore, MD
January 1999 to June 1999
Skills
• Customer Service
• Warehouse Inventory
• Inventory Control
• Inventory Management
• Inventory Clerk
• Business (Less than 1 year)
• Warehouse experience
• Food Handling
• Food Safety
• Shipping & Receiving
• Kitchen Experience
• Food Preparation
• Packaging
• Assembly
• Order Picking
Assessments
Data Analysis — Completed
July 2019
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Customer service professional with more than 10 years of experience.
• Genuine passion for providing exceptional customer service to every customer.
• Solid listening, verbal communication and interpersonal skills to grow relationships with customers and
colleagues.
• Exceptional judgment and a work history of proactively identifying and resolving problems in real time.
• Outstanding teamwork and collaboration skills to achieve objectives in a timely and efficient manner.
• Stellar administrative skills, with strong time management, attention to detail and organizational ability.
Contact this candidate