Loan Processor Customer Service
Resume:
Roosevelt Ballard III
Professional Summary
I am a mortgage professional with over 10 years of mortgage experience. Assisting customers with identifying suitable loan products and maintaining communication throughout the loan process. I am thoroughly organized and efficient. My communication and customer service skills are excellent, and I am dedicated to ensuring clients are satisfied. I would love to put these skills to work for your company.
Work History
Orchard Mortgage - Sr. Loan Processor
Austin, TX -Remote
07/2022 - 10/2022
•Analyzed file for the initial underwrite to send to our TPO partners
•Provided support for Purchases and Refinances while processing Conventional, FHA, VA and Jumbo loans with 20+ Pipeline
•Assisted in closing process with attorneys, title companies and government clerks.
•Established and evaluated loans for underwriting by verifying client income, credit reports and other information..
•Was in charge of processing backlogged loans
Caliber Home Loans - Sr. Loan Processor
Irving, TX
04/2019 - 03/2022
•Provided support for Purchases and Refinances while processing Conventional, FHA, VA and Jumbo loans with 50+ Pipeline
•Coordinated closing process with attorneys, title companies and government clerks.
•Prepared documents for underwriting by verifying client income, credit reports and other information.
•Provided quick turnaround times to maintain a fast-past schedule.
•Processed loans from placement to funding
CU Members Mortgage - Processing Team Lead
Addison, TX
10/2018 - 04/2019
•Trained team members in successful strategies to meet operational and sales targets.
•Implemented daily operating procedures to keep files clean and well-organized.
•Maintained 20+ loan pipeline while mentoring loan processors
•Assisted Closing with escrow and title operations
Mr. Cooper - Sr. Loan Processor
Irving, TX
07/2016 - 09/2018
•Processed Conventional FHA and VA loans with 30+ pipeline
•Ordered and reviewed Title reports for accuracy and coordinated clearing of title issues/ exceptions ensuring loan is clear to close
•Evaluated approvals against established regulations from LP and DU lending standards.
•Meeting loan application deadlines while maintaining organization's integrity
Ditech - Sr. Loan Processor
Irving, TX
03/2014 - 06/2016
•Analyzed mortgage loans for Purchase and Refinance Conventional, FHA, VA and USDA loans with 40+ pipeline
•Reviewed and analyzed loan documents to determine creditworthiness of applicants
•Utilized all applicable loan processing tools to process loans, and prepared loan documents for underwriting
•Processed loans from placement to funding
aduki6@r.postjobfree.com
Fort Worth, TX 76179
Skills
•Proficient in Conventional, FHA, VA USDA and Jumbo Loans
•Worked on TMO, Data Trac, Encompass, H2O, Empower, Mortgage Serv and OpenClose
•Ability to meet deadlines, goals and objectives in a timely manner
•Able to multi-task in streamlined processes
•Excellent in team building
Education
06/2008
University of Phoenix
Dallas, Tx
Bachelor of Science: Business
Certifications/ Achievements
•Licensed Public Notary
•U.S. Army Veteran
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