Ms VN Ndanga

adukhc@r.postjobfree.com +*** :+236*********, +236*********

Victoria Nyasha Ndanga

• ADDRESS 5242 Manyame Park, Chitungwiza, Harare

• Mobile +263 :+236*********, +236*********

• Languages English (read, write and speak) and Shona (native)

• E-MAIL adukhc@r.postjobfree.com

SUMMARY

I am an extremely ambitious, professional, patient and dependable individual. I work on my own initiative, am driven and have massive energy. I adopt easily to change. Am looking for a care assistant position with an exciting company that wants to attract talented and passionate personnel who would love to further develop their skills and knowledge. I am also an adaptive learner. EDUCATION

TERTIARY EDUCATION

Institution : Midlands State University

Course Registered For : BSC Local Governance Studies Honours Degree Year of Completion : 2013

SECONDARY EDUCATION

Institution : Zengeza High 1 (2006-2007)

Victoria High School (2002-2005)

FURTHER TRAINING

Certificate in Care Certificate (2002): More-Energy Training Services UK

Certificate in Beauty Care Majoring in Pedicure and Manicure (2007): Linesey Hairdressing College

CAREER HISTORY

Relief Teacher : January 2008- December 2008

Company: Ministry of EducationPrimary and Secondary Ms VN Ndanga

adukhc@r.postjobfree.com +263 :+236*********, +236********* Responsibilities

-Teaching grade 4 pupils

Administrative Assistant (Attachee) Trditional Leaders support Services Department and Office of the District Administrator for Harare Central District: July 2011-July 2012 Company: Ministry of Local Government, Rural and Urban Development Responsibilities

Attending all meetings, minuting and writing reports

Maintaining office filing system

Attending to all enquiries and queries brought to the office

Event management

Relief Teacher : August 2013- December 2015

Company:Ministry of Primary and Secondary Education Responsibilities

-Teaching grade 4, 5, 1 and form 1-4 History and form 1 and 2 English Call Centre Agent :January 2016- August 2016

Company:Telecel Zimbabwe

Responsibilities

Obtaining client information by answering telephone calls, verifying information if they require registration, deregistration and re-registration of lines

Determining eligibility by comparing client information to requirements

Establishing policies by entering client information

Information and explaining procedures to clients

maintaining and improving quality results by adhering to standards guidelines, recommending improved procedures

Updating job knowledge by studying new product descriptions Dairibord Merchandiser: August 2018-December 2018

Company:Power 24

Responsibilities

Help to ensure a smooth sales process

Planning (preparing and placing orders) and maintaining stock levels

Monitoring product perfomance, demand and supply trends, competitor perfomance, market trends and reporting back to the supplier

Managing product dates, watch out for expiry dates

Ensuring products are always appealing to the customer and appear in the right place, at the Ms VN Ndanga

adukhc@r.postjobfree.com +263 :+236*********, +236********* right time and in the most appropriate quantities

Administration and Accounting Officer: February 2019-December 2019 Company:Redshield Pvt Ltd

Responsibilities

Daily stock, production and sales record keeping and reconciliation

Daily reports of receipts of cash and deposits

Staff management

Handling of all payments and providing monthly reports

Debtor and Creditor management

House wife : January 2020 to August 2022

Looking after my children

Looking after my mother-in-law who was diagnosed with cervical cancer Duties

Assisting her with administering of her medication and herbal teas

Making sure she eats, takes a bath and gets fresh air

Providing emotional support and making sure she is always comfortable

Making sure she stays in a clean environment

Service Point Attendant (RELIEF): September 2022

Company: DHL

Responsibilities

Greeting all walk-in customers

receiving shipments and payments that are brought and ensuring correct processing as per the DHL service directory standards

confidentially and knowledgeably handling customer queries and enquiries

selling value added services to ensure revenue generation

resolving billing problems in relation to the service center

researching shipment tracking requests and giving feedback

helping in resolving misplaced shipments

reconciling cash at the end of each day

SKILLS

Life skills : Ability to work under pressure with minimum supervision whilst delivery quality Ms VN Ndanga

adukhc@r.postjobfree.com +263 :+236*********, +236********* results, team player and self motivated.

Computer skills: Microsoft office (Word,Powerpoint) and internet STRENGTHS

Punctual, good team player, persuasive, honest and patient HOBBIES

Cooking, hair plaiting, watching television

REFERENCES

Mr T Baera Mr T Ganjani

Service Point Supervisor Regional Supervisor

DHL Power 24

+263********* +263*********

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