Angelica Martinez
Dear hiring manager
Round Rock, TX 78664
************************@***********.***
I’m applying for a position at your company. I’m confident that I am going to be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Work Experience
Customer Service Representative
TxTag Toll Authority - Austin, TX
March 2022 to Present
Help customers make payments or edit the information on the account Inform customers on issues with their Txtag account. Customer Care Specialist
Grubhub - Austin, TX
February 2020 to Present
Customer service
Troubleshooting for credits
Solving the customer’s issue with regular orders, catering orders or credits on the account Helped with new projects
Customer Service / Money Center
Walmart - Round Rock, TX
September 2018 to January 2020
Give customers fast friendly service!
Maintain a clean work place
Help customer with returns and any questions they have Help customers send / receive money
Cashing checks
Pay bills via money gram
Education
High school or equivalent
Georgetown High School - Georgetown, TX
August 2012 to June 2017
Skills
• Customer Service (1 year)
• Customer Support
• Customer Care
• Sales Experience
• Cash Handling
• Shift Management
• Cold Calling
• Live Chat
Certifications and Licenses
Driver's License