HR Assistant
Resume:
AMBER GAXIOLA
Florence,Az 85132
520-***-**** • **************@*****.***
Accurate, Offers exceptional task management, problem solving skills to bring a remarkable change in the overall efficiency, success-driven and competent. Professional with 8 years’ hands-on experience in clerical and executive support tasks, warehouse and manufacturing. Well versed in performing a variety of administrative tasks; producing and corresponding reports, and maintaining and updating office records.. Excellent verbal and written communication skills. Utterly dedicated to utilize earned skills in the field of administration, manufacturing and warehouse by working efficiently and consistently.
QUALIFICATIONS & SKILLS
Over 6 years’ varied and increasingly responsible experience in secretarial capacities
Highly skilled in greeting customers and answering phone calls
Proven ability to handle multiple, competing priorities in an effective manner
Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation
Strong interpersonal skills with experience in employee mediation and team building, supervising in ensuring rules, efficiency and quotas are met in warehousing and manufacturing.
● Customer service ● Record maintenance ● Transcribing dictation ●Events coordination ● Staff training● Correspondence handling ● Multicultural interaction● Office procedures● Supplies management
PROFESSIONAL EXPERIENCE
Consumer Cellular - HR Assistant
12/2021- 12/2022
Assisting the HR team in tasks, badges, pics,handling covid calls, scheduling equipment return,emails,scans,Anniversary Certificates.Any other tasks that may come up suddenly. ASsisting in the benefits, pick up presentations with the HR Coordinator.Meetings. Covid Tracking, calls and emails, determining RTW dates.
Consumer Cellular
10/2021-12/2021 Customer Service
Customer service rep answering inbound calls for customers to assist in troubleshooting,payments,step by step instructions.
Honeywell- Lead Level 4
05/12/2020 - 9/10/2021
Lead and manage a cell of thirty people to produce mass amounts of N-95 masks, responsible for breaks and lunches, motivate individuals and move to various machines to ensure reaching daily quota of 18,000 or more, Collect data and numbers, Inspect quality, Attend daily meetings, communicate/update employees of various changes and safety procedures. QA our products and inspect for the highest quality to meet protocol.
Daily Gemba walks on entire warehouse for safety hazards, insure each cell is following distance, covid shields and guidelines in cell and throughout the warehouse.
Aspen Dental- Scheduling Agent
10/22/19- 09/01/2020
Schedule new patients for dental offices, over 800 offices nationwide. At home or in the office.
Answering questions,Scheduling,canceling appointments and reschedules.Asking specific questions to get the patient in the right dental chair and to correct appointments to meet their needs.Answering questions about financing and different prices for dentures,invisialign ect.
Walmart SuperCenter - OGP,Front End Supervisor, Cap Fresh 2 Supervisor, Support Manager
07/01/2018 - 10/19/20
OGP-Online Grocery, picking grocery orders from online orders,food delivery to cars.
CSS- Front End Supervisor- Supervising frontend cashiers,cart pushers and maintenance staff.
Cap Fresh 2 Supervisor- Supervising Produce, meat and bakery staff
Reports
updates
coaching,disciplinary actions
Customer complaints
Customer phone complaints
Ajilon Temp Agency - Temp Assignment 10/26/17-02/08/18
Estenson Logistics - HR Assistant/Recruiting On boarding docs
E-Verify
Scheduling Interviews
Pre Screen phone calls
Turning old termed hard copy files into electronic files
Scanning
Reviewing resumes for staff recruiting statewide
Transfer Letters for drivers
Apple One Temp Agency 08/14/17-10/2017
People Ready- Skilled Trades-Temp Assignment
• Greeted visitors, determine nature of dealing and send visitors to correct person
• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other department
• Schedule and verify appointments and meetings of recruiters
• Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person
• Onboard all new hires
Made calls for dispatching and recruiting
Mt Baker Vapor
08/2014- 07/2017
Human Resources Administrative Assistant
• Greeted visitors, determine nature of dealing and send visitors to correct person
• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other department
• Schedule and verify appointments and meetings of managers
• Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person
• Organize travel schedules and book reservations
• Set up and uphold manual and automated information filing systems
• Prepare, record, check over and proofread correspondence, presentations, reports and relevant material
• Onboard all new hires
• Order workplace supplies and maintain record
Key Accomplishments
• Scanned and converted employee documentation to go paperless
• Updated and entered all time tracking schedules for the new Human Capital Management System implementation
• Achieved Employee of the Month Award – August 2016
Assistant Retail Store Manager
• Led the build and launch of the Mesa retail store on time and on budget. This included design and build-out of the space, product placement, signage and decor, and sales representative training.
Production Specialist
• Responsible for mixing product and bottling product
• Responsible for packaging and shipping orders
• Responsible for managing inventory in production and the warehouse
Creative Hand Cuisine
11/2014-11/2016
Banquet Server-
• Responsible for event set-up, serving, bussing and event breaking down
• Demonstrated exceptional multi-tasking abilities
• Highly capable of navigating high pressure situations
• Ability to show leadership and influence others without having a management role
• Provides exceptional customer service
MDS Communications
11/2012- 07/2014
Production Specialist/ Communication Specialist
• Ran equipment in daily function to insure daily mail was completed for 4pm mail courier pick up.
• Ensured appropriate coding and marketing requirements were applied to correspondence.
• Performed quality assurance audits of codes and letters.
Key Accomplishments
• 100% on time shipping requirements achieved
Pension Strategies LLC., Phoenix, AZ 02/2009- 12/2010
Front End Administrator
• Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person
• Printed and assembled tax preparation packages for customers in a high volume office
Advanced Merchant Capital -Scottsdale. AZ
09/2008 -01/2009
Front End Administrator
• Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person
Re/Max Excalibur Realty, Scottsdale, AZ
07/2008-8/2008 one month assignment
Secretary (temporary employee)
• Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person
National Processing Solutions, Phoenix, AZ
06/2007 - 02/2008
Appointment Setter/Scheduler
• Executed cold call requests to businesses
• Schedule and verify appointments and meetings for wholesale credit card processing.
Internship - to Staff
Teen Challenge/Home Of Hope
Drove women and children to and from appointments, dispensed medication, instructed, counseled women and children
Fire and Water International Church
Bus Ministry, breakfast Ministry, frontline worship team, prayer support, alter worker
Homeward Bound
Stocked and reorganized pantry, yard work, sorted donations, folded clothes
Contact this candidate