Loan Processor Customer Service

Full Legal Name: AZAR AMINI Brown

Address: **** ********** **. ****** ******* CA 95610

Cell # 916-***-****

Email address: **********@*********.***

SUMMARY OF QUALIFICATIONS

Strong customer service experience in real state and mortgage industry over 3 years in the mortgage servicing experience

Proficient with MS word, Excel and some Access,Strong telephone skills Strong written and verbal communication skill

Dynamic and multi-faceted mortgage professional with years experience in customer service in the mortgage industry and loan processing of Federal Housing Authority (FHA) and some conventional

Proven abilities in providing the highest level of service to customers and maintaining strong customer relationships

Strong analytical, mathematical, problem-solving and negotiation skills A highly independent self-starter and effective team player

PROFESSIONAL EXPERIENCE

*ClearCapital/Roseville, CA Aug 2015- Present

Tel : 530-***-****

Real Estate valuation analyst III

Train new employees for quality assurance departments Provide valuation training and feedback to internal staff and external vendors Review full line of appraisal products delivered from quality assurance teams and issuing scorecards to ensure superior quality

Support quality assurance teams on valuation-based challenges

* Intercoast Colleges/Rancho Cordova, CA Aug 2014 - Dec 2017

* Tel: 916-***-****

Professional Development Instructor

Provide Education on the knowledge and understanding of the professional career paths and demands of each field

Inspire students to the highest level of achievement in preparation for meeting employer expectations Provide students with full understanding of course objectives and school rules and regulations

Maintain consistent performance relative to grading, documentation, discipline, etc as per school policy Well-prepared, organized, clear and concise, consistent with curriculum outlines in delivering course materials Inspire students in their self-discipline, problem solving skills and productivity

Help students develop professionalism in preparation for the workforce Resume writing Collegiate level academic writing

* MassMutual Northern California / Roseville CA Dec 2013- June 2014 Tel: 916-***-****

Financial adviser

Provide clients with advice on financial matters

Made recommendation on ways to best utilize their wealth Helped create custom made financial plans to protect them and their family and secure their financial future

*LSI/ A Lender Processing Services Company /Sac. CA Jan 2013 - Nov 2013 Tel: 866-***-****

Escrow Assistant / Quality Control

Compiled management and banks reports

Reviewed and audited documents such as Deed of Trust,Notes,HUD,Tax forms, state specifics and requirements, etc.

Created correspondence for the clients

*NV Martial Arts and Fitness Academy /Sacramento CA Jan 2011-Dec 2012 Tel: 916-***-****

Manager

Managed and trained instructors and the staff fr highest quality performance Overseeing all areas of operation, balancing payroll and reporting directly to the CEO Hired/Fired and supervised staff and instructors

Advertised and ran different events and signed contract to promote business Scheduled classes

*Midland Mortgage Company /OKC, Oklahoma March 2009- Jan 2011 Tel:405-***-****

Loan Processor and Default management clerk II

Prepared affidavits and legal documents to submit to attorneys for court hearings Contacted Trustees' offices to collect required documents for bankruptcy courts Reviewed court websites for updated hearing results and filed accordingly Reviewed loans for modification, funding, and payment history

Reviewed FHA loans and sent required notifications Reviewed notifications from bankruptcy courts and took action on court's recommendation Reviewed loan funding and applied them towards loan payments and legal fees Education

Bachelors degree in English

Social Economics diploma

Awards

Summit Club Member award from Midland Mortgage in 2009 Pacesetter award for outstanding sales and customer service from Dillard’s in 2006 DOCUMENTS ARE AVAILABLE UPON REQUEST

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