Kayla Popplewell

Four plus year’s experience being an hardworking, dedicated virtual assistant

Terre Haute, IN 47802

aduk6p@r.postjobfree.com

+1-765-***-****

I have 9+ years customer service experience, and have also been an independent contractor delivering to customers through a few different companies. I’m a very outgoing, friendly people person & enjoy meeting new people ! I have 4+ years of being an online chat and virtual assistant. My schedule is very open and flexible and I’m a dedicated, hardworking woman! I strive to be and do better everyday and never disappoint any of my clients ! Authorized to work in the US for any employer

Work Experience

Online Customer Service Representative

Independent - Indianapolis, IN

April 2019 to Present

I have been working as an individual contractor for multiple online agencies as an independent contractor, and virtual assistant for many years. I have an open and flexible schedule and will work hard to satisfy all of my clients!

Cashier/Customer Service

Casey's General Store - Crawfordsville, IN

December 2020 to January 2022

Cashier, cleaning, customer service, fast paced, organization, stocking Housekeeping

Comfort Inn by Choice Hotels - Crawfordsville, IN

January 2020 to April 2021

Cleaning rooms, fast paced, laundry, check in guests, hotel clerk, organization, laundry Press Operator

Heritage Products - Crawfordsville, IN

June 2019 to January 2020

Run press machine, quality checking, fast paced work environment, complete work orders Receptionist

Tangelo Orthodontics - Greenwood, IN

March 2018 to June 2019

Count/sort parts, package parts, answer phone, enter work orders, print shipping labels, customer services, answer emails, quality checking

Shift Manager

Little Caesars - Franklin, IN

July 2016 to March 2018

Shift lead, accepting deliveries, keeping track of employees and shifts, help create schedules, fast paced, stocking

Cashier/Sales Associate

Walmart - Franklin, IN

May 2013 to September 2015

Cashier, customer service, fast paced, organization, stocking, cleaning, merchandising Education

High school diploma in General Studies

Franklin Community High School - Franklin, IN

August 2008 to May 2012

High school diploma

Skills

• Food Preparation

• Food Production

• Food Safety

• Cashiering

• Kitchen Experience

• Cleaning Experience

• Busser

• Cooking

• Serving Experience

• Restaurant Experience

• Receptionist

• Training & Development

• Quality Control

• Customer Service

• Server Management

• Order Entry

• Microsoft SQL Server

• Microsoft Windows Server

• Computer Networking

• PHP

• Sales

• Communication skills

• English

• Upselling

• Live chat (4 years)

• Management (5 years)

• Contracts (4 years)

Languages

• English - Fluent

Assessments

Verbal Communication — Proficient

November 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Teamwork: Interpersonal Skills — Highly Proficient November 2020

Responding to challenging team situations at work

Full results: Highly Proficient

Work Style: Reliability — Proficient

November 2020

Tendency to be dependable and come to work

Full results: Proficient

Retail Customer Service — Highly Proficient

November 2020

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Highly Proficient

Retail Customer Service — Proficient

November 2020

Comprehending and responding to retail customer needs. Full results: Proficient

Retail Skills: Shelf Stocking — Highly Proficient

November 2020

Receiving and storing merchandise or product.

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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