Jason E. Curtis 313-***-****

***** ****** ****** 313-***-****

Taylor Mi. 48180 aduk66@r.postjobfree.com

OBJECTIVE: Seeking a position in the field of Information Technology where acquired strengths can be applied in network design / installation, multi-customer support and technical project implementation.

EDUCATION: Davenport University May 2016

Bachelors in Applied Science

Computer Networking – Cisco Advanced Routing and Switching Henry Ford Community College May 2011

Associate in Applied Science Degree GPA 3.90

Computer Information Systems – Network Administration Summa Cum Laude

QUALIFICATIONS: Comprehensive and working knowledge in various Information Technology topics which include but are not limited to networking, server administration, hardware, software, virtualization, Active Directory, EDirectory, Citrix deployments, database principles, PC support, pc builds, basic programming principles, and troubleshooting.

RELEVANT SKILLS AND ACCOMPLISHMENTS:

• SOHO to Medium-sized Enterprise Network Design, Implementation, and Administration

• Design working networks given guidelines based on cost, required quality of service, and LAN/WAN performance.

• Familiar with current LAN/WAN design principals, basic networking security, VLSM and SDM.

• Have a demonstrated technical understanding of various networking protocols and concepts.

• Previously CCNA Certified

EMPLOYMENT HISTORY:

Edward C. Levy Company - Dearborn, MI 06/2011 - Current IT Intern/Desktop Support Technician/

Server Specialist

Provide all levels of PC support

Hardware installation and troubleshooting

Software support

Networked and non-networked printer support

Network troubleshooting

PC and hard drive imaging

Windows Image Server Administration (MDT)

Sys-prep

Mobile Support, iOS and Android devices including MDM Solutions

Help Desk

Drive company vehicles to and from sites

Work with a small team to facilitate results in a 700+ user network

Complete projects out of state

Complete projects on time

Handle multiple responsibilities simultaneously

Professional customer interaction

Microsoft Direct Access Deployments

Citrix XenDesktop Deployment and Administration

Jason E. Curtis 313-***-****

14531 Cooper Street 313-***-****

Taylor Mi. 48180 aduk66@r.postjobfree.com

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Noteworthy projects

• Implementation of the Server 2012 R2 Direct Access clientless VPN solution

• Deployment of a Citrix XenDesktop environment serving both virtual desktops and applications to clients both inside and outside the local network.

• Migrated company from Citrix 6.5 farm to XenDesktop 7.6, now updated to 7.16

• Citrix NetScaler deployment as a Citrix Access Gateway as well as load balancing other servers and services. HA pairing and firmware maintenance.

• Hardened servers and services in response to internal penetration testing.

• Upgraded several remote locations out of state with little to no supervision.

• Upgrades included client systems, remote domain controllers, and in some cases networking equipment.

• Upgrade of the company from a mixed environment of Windows Server 2008, 2008 R2, and Server 2003 to Windows Server 2012 R2 across the board. Now beginning to test and implement Server 2016.

• Upgrades required moving many services to the new format such as internal PKI services, Remote Desktop Services (formally Terminal Services), DNS, DHCP, Printing Services, etc.

• Moved the company from Windows XP to Windows 7 and now into Windows 10.

• Managed many virtualization services including VMware and Microsoft Hyper-V in both a standalone and clustered setup.

• Exposure and experience with several MDM (Mobile Device Management) solutions including MobileIron and Microsoft Intune.

• Experience in managing Microsoft Azure services and other cloud solutions such as Amazon Web Services.

• In-depth understanding of various mobile device solutions including tablets and smartphones (Android, Windows, and Apple) and using them productively in a corporate environment empowering employees to work on anything anywhere.

• Experienced with several helpdesk and remote assistance solutions such as RemedyForce, Citrix Service Desk, Solarwinds Dameware and Remote Support, Citrix Remote Assistance, Windows Remote Assistance, Teamviewer.

• Played a signifigant role in the team tasked with migrating our company from an under par on-premises datacenter to a hosted hardened datacenter facility including moving systems from one virtual environment to another while minimizing downtime and impact to our employees.

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