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Estate Associate Customer Service

Location:
Pompano Beach, FL
Posted:
January 10, 2023

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Resume:

Deanna M. Galeno-Russo

aduk3f@r.postjobfree.com

PROFESSIONAL EXPERIENCE

PREMIER BROKERS INTERNATIONAL, Palm Beach Gardens January 2019 - Present Real Estate Associate

Residential Sales and Rentals

• Assisting clients in all aspects of purchasing, renting, or selling their home.

• Negotiating deals between buyers and sellers that can also lead to conflict resolution while maintaining superior customer service.

• Creating legal documents such as lease agreements, contracts, and deeds.

• Consistently keeping up to date with the local and national real estate market trends. Awards/Accomplishments:

Member of the National Association of Realtors (NAR), Member of the Florida Association of Realtors, Member of the Realtor Association of Greater Fort Lauderdale

COMPASS, INC., Fort Lauderdale, Florida November 2018 – January 2019 Real Estate Associate

Residential Sales and Rentals

• Assisted clients in all aspects of purchasing, renting, or selling their home.

• Negotiated deals between buyers and sellers that can also lead to conflict resolution while maintaining superior customer service

• Created legal documents such as lease agreements, contracts, and deeds.

• Consistently keeping up to date with the local and national real estate market trends. CHARLES RUTENBERG REALTY, Fort Lauderdale, Florida September 2017 – November 2018 Real Estate Associate

Residential Sales and Rentals

• Assisted clients in all aspects of purchasing, renting, or selling their home.

• Negotiated deals between buyers and sellers that can also lead to conflict resolution while maintaining superior customer service

• Created legal documents such as lease agreements, contracts, and deeds.

• Consistently keeping up to date with the local and national real estate market trends. COLDWELL BANKER, Coral Springs, Florida November 2016 – September 2017 Real Estate Associate

Residential Sales and Rentals

• Assisted clients in all aspects of purchasing, renting, or selling their home.

• Negotiated deals between buyers and sellers that can also lead to conflict resolution while maintaining superior customer service

• Created legal documents such as lease agreements, contracts, and deeds.

• Consistently keeping up to date with the local and national real estate market trends. ROYAL PALM INVESTMENTS, LLC, Margate, Florida August 2010 – November 2016 Financial Manager

• Managed accounting and financial operations with oversight for financial reporting, account records, and accounting controls.

• Oversee execution of accounts receivable, accounts payable, bank reconciliations, and independent audits.

• Analyzed financial statements, conducted cost/benefit analysis, identified areas of weaknesses. BARCLAYS CAPITAL, New York, New York

Global Compliance June 2009 – August 2010

Assistant Vice President of Operational Risk Management

• Facilitated the Sarbanes Oxley Risk and Control Assessments for the Independent Valuation Group, Legal, and Financial Reporting within Barclays Capital

• Managed and executed testing of key controls, inclusive of: reviewing existing test plans for appropriateness and relevance and where necessary revising or drafting new test plans, scheduling and performing walkthroughs in conjunction with external auditors, executing against operating effectiveness test plans, and tracking results via the Operating risk model of Barclays and documentation standards.

• Provided the Relationship Managers in the Global Compliance Division with updates on testing and timely notification of gaps/issues identified during the course of Sarbanes Oxley testing phases. Awards/Accomplishments:

Approached by a senior member of the Independent Valuation Group to help enhance their current control environment and to assess the effectiveness of controls already in place due to the exceptional work done during my 2009 Sarbanes Oxley Audit. KPMG, LLP, New York, New York

Risk Advisory Services – Financial Risk Management Services May 2005 – June 2006 / August 2007 – June 2008 Senior Associate in the Risk Advisory Services Group for clients in the Financial Services Industry

• Assisted clients with business process analysis, business process integration and implementation, and financial reporting and control.

• Led the Sarbanes Oxley internal control documentation and testing efforts for key controls within the hedge fund of a premier global investment bank, including conducting interviews with key members of the Controller Group and the Office of the CEO.

• Developed an Oversight Procedures Manual and a Service Level Agreement between the third-party administrator and the fund accounting group through an analysis of the key processes performed by the major operational areas and the expectations of upper management at the hedge fund of a premier global investment bank.

• Performed an analysis of the control environment at the hedge fund of a premier global investment bank in order to assess areas for business process improvements.

• Loan Staff assignment at a premier global investment banking client in the Product Control Credit Derivatives team, which included the calculation of daily profit and loss for the Structured Products trading desk, end of day reporting, and the testing and implementation of a new reporting system.

Awards/Accomplishments

2005 and 2008 Encore Awards: Recognizing outstanding achievement, ethics, and leadership on a client engagement. GOLDMAN SACHS & CO., Miami, Florida June 2006 – June 2007 Private Wealth Management

Client Analyst for Domestic and Latin American private wealth clients

• Served as key liaison to areas supporting Private Wealth Management – including management, operations, compliance, and technology.

• Facilitated all client related requests and inquiries for international and domestic clients.

• Participated in the account opening process – documentation, funding, account maintenance, transactions, and ad hoc requests. GUGGENHEIM PARTNERS, New York, New York May 2004 – December 2004 Accounting and Operations/Alternative Investments

Supervised the administration of 35 managed accounts and 12 fund of funds ($2 billion under management)

• Daily valuation of over 600 converts, fixed income, and preferred securities.

• Constant communication between managers, prime brokers, and administrators for portfolio discrepancies.

• Prepared month end net asset value reconciliations. GOLDMAN, SACHS & CO., New York, New York July 2001 - May 2004 Asset Management Portfolio Administration- Equity

Administrator of the portfolio accounting records for 85 Institutional Equity Accounts

• Reconciled cash, positions, and market values against custodian records for mutual funds and separate accounts advised by Goldman Sachs Asset Management

• Provided daily support to portfolio managers, marketing, client service, and custodians.

• Prepared Monthly Client Performance Reports.

Special Projects:

• Board Reporting: (Team Leader) Managed the required quarterly reporting for our Mutual Fund clients through liaisons with Legal, Compliance, Senior Portfolio Managers, and Senior Management. Coordinated with IT in the development of an efficient web- based system for generating the reports.

• Invest1 Apollo Project: Involved in all of the testing and system enhancements for the implementation of a web based Invest1 accounting system.

• GS India Project: Assisted in the training and development of GS India employees. Fixed Income Analyst

Trade Support for the Senior Bank Debt Loan Desk

• Trade processing, clearing, and settlement of all Senior Bank Debt transactions.

• Provided client service to agent banks and institutional counterparts on loan activity status.

• Interacted with outside counsel to coordinate the closing documentation for distressed trades. RELATED EXPERIENCE

MARY HELP OF CHRISTIANS, Parkland, Florida

Preschool Assistant August 2016 – August 2018

Assisted the Preschool Teacher

• Assisting teacher in all areas of childcare

• Creating lesson plans and related play experiences. PARSONS SCHOOL OF DESIGN, New York, New York

Adjunct Faculty January 2005 – January 2010

Instructor of Marketing 1: Introduction to Marketing

• Covered Concepts such as:

Development and implementation of Marketing Strategies

Creating a theoretical and practical understanding of marketing decision making

Fundamentals of Marketing, including general marketing concepts, the current marketing environment, and the various types of markets

Analyze target markets and how to conduct market research including an end of term project dedicated to solving a marketing venture

Instructor of Marketing 2: Global Marketing

• Covered Concepts such as:

Understanding the value of successful global marketing strategies

Current case studies in global marketing

Identification and understanding the interrelationships between advertising, marketing, and the consumer in foreign markets

End of term project creating a successful global market venture which will include strategies for global media and public relations

EDUCATION

HOFSTRA UNIVERSITY, FRANK G. ZARB SCHOOL OF BUSINESS - Masters of Business Administration Dual Major: Finance / Business Management

HOFSTRA UNIVERSITY, FRANK G. ZARB SCHOOL OF BUSINESS – Cum Laude, Bachelor of Business Administration Major: Business Management

VOLUNTEER WORK

Park Trails Elementary Treasurer

Westglades Middle School Treasurer

Parkland City Educational Advisory Board

Broward County Student Advisory Council Representative



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