Customer Service Shift Lead

VICTOR J. ALMARAZ

Profile

A hardworking, highly motivated, adaptable problem solver. A strong communicative leader with the desire to grow within a company that values and appreciates those dedicated and motivated to succeed.

Experience

Driver/Foreman, Corovan, Fullerton,CA - 2018-2022

As a foreman, I would facilitate, supervisor and speak directly to the customer assuring them that all items will be accounted for. I would provide paperwork for them to sign off on and proceed to directing my associates accordingly. On other occasions, it was as simple as moving one piece of equipment from one place to another. As the Lead driver, I would load said equipment and transport it wherever it needed to be.

Manager, Four Cafe; Eagle Rock, CA - 2017 - 2023

Started off as a Busser/Server, learning the day to day business as well as cash handling. Became a Shift Lead, took initiative to coordinate roles for co workers as well as maintain excellent service to customers. In my Management role, I would recruit, interview, create specific duties for day shift and night shifts, schedule front of house, order and store items from IFS as well as beer distributor. Foreman/Driver, Pinks Transfer inc; Monrovia, CA - 2016-2018 Day to day business was related to assisting customers from one apartment to their dream home or one dream home to the next. Providing an excellent customer service while quickly and efficiently transporting their household items into a storage unit or their next residency. Starting off as a mover, I quickly obtained the driver position and would travel all around greater Los Angeles and as far as Arizona. As a foreman, I would be the main operator of the task and fully cooperate with the customer’s desires using strong communication and delicacy for their beloved treasures.

Education

Platt College, Alhambra,CA - Certified Nurses Assistant, 2012 Skills

Forklift Certified, CPR Certified, First Aid. Computing skills; Proficient with Microsoft Office Suite including, Word, Powerpoint, and Internet. Confident applications of office equipment, fax machines, scanners and copiers. 626-***-****

aduk34@r.postjobfree.com

2002 Vancouver Ave

Monterey Park, CA

91754

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