Data Entry Customer Service
Resume:
Kehinde-Sierra Adetula
Washington, NJ *****
*.**************@*****.***
BS in Public Health Studies
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Executive Assistant/Office Manager
The Arc/Warren County Chapter, Inc. - Washington, NJ March 2022 to Present
This position is responsible for overall office activities, including the reception area and related facility services. The Office Administrator supervises and coordinates overall administrative activities for the Administration Department, and serves as liaison to the Board of Directors. Essential Duties and Responsibilities:
• Maintain all office equipment, supplies, appliances, fixtures, etc.
• Maintain a clean, professional appearance of the office building and environment
• Coordinate usage of office space, including storage spaces
• Assure annual inspections are completed as required
• Conduct fire drills
• Assure coverage of reception desk
• Purchase office supplies and equipment as needed
• Maintain duplicate key depository
• Maintain paper and digital files of important Agency documents
• Keep contact databases up to date
• Coordinate special office/ company events and assist with fundraising/PR events
• Serve as liaison to the Board of Directors/attend Board meetings and take minute Social Media Manager
Coiffes by Isa - West Orange, NJ
December 2021 to Present
• Planning and developing social media campaigns.
• Crafting compelling content or getting it developed.
• Posting content across social media accounts.
• Engaging with customers on different channels.
• Analyzing running campaigns.
• Being on top of the latest social media trends.
Administrative Assistant/ Data Abstractor
NJ Department of Health - Trenton, NJ
September 2021 to March 2022
This position is responsible for
• Proficient in Microsoft Office
• Maintained all files, schedules, etc.
• Maintained databases
• Writing emails
• Data coding
• Writing case reports
• Proficient in Microsoft Teams
• Provided administrative support for Population of Health
• Produced Population of Health reports
• Data entry
Receptionist
Unique Brokerage - Maplewood, NJ
March 2021 to August 2021
• Front desk receptionist
• Answering phone calls
• Scheduling appointments
• Taking messages
• Filing documents
• Sending emails
• Copying and Faxing Documents
• Sending out and collecting mail
• Writing checks and receipts
• Delivering money to bank
• Closing office
Childcare Provider
Private party/home owner. - Bangor, PA
September 2019 to January 2020
This position is responsible for watching, taking care of, and transporting multiple children. In the morning I would help the children get ready for school in the morning and then either drive them to school or make sure they're able to catch the school bus. During the afternoons, I would pick them up from the bus stop or from school. I would assist with home work and also take them to any extra curricular activities such as; sports practices, band, sporting events, or drama club and etc. I would also occasionally help with any other things parents needed like slight cleaning, walking the dog, or taking to doctors appointments.
• 6+ years of childcare experience
• Acted as part-time nanny
• Managed a schedule of daily activities, including pick ups, drop offs, watching/taking care of children.
• Picked up children from after-school, extracurricular activities, sports practice, appointments, and school
• Organized activities and promoted a safe environment Direct Support Professional
Abilities - Washington Township, NJ
June 2017 to August 2019
This position is responsible for assistance of day program that worked with mentally and physically disabled adults. Helping them with learning work and personal skills to be able to get a job in society. Job Responsibilities:
• Teaching new educational skills
• Helping with working skills
• Feeding
• Bathroom assisting/changing
• Daily exercising
• Cleaning
• Scheduling day to day programs
• Salary distribution
• Daily Health monitoring
• Clinical note taking
• Entering computer data
• Customer services skills
• Setting and sitting in on meetings
Sales Associate
H&M - Phillipsburg, NJ
June 2015 to September 2017
• Sales Associate
• Customer service
• Worked hands on with customers
• Worked with clothes shipments/restocking
• Assisting with designing/remodeling store layout
• Maintaining a clean store
• Cashier
• Assisting with morning & nightly audit's
• Customer service skills were recognize by many customers and other employees
• Employee of the month twice
• Learned finical skills and how to help company be more efficient on making and saving money. Education
Bachelor's in Public Health Studies
William Paterson University of New Jersey - Paterson, NJ September 2017 to December 2021
Associate in Liberal Arts
Warren County Community College - Washington, NJ
September 2014 to May 2017
High school or equivalent
Warren Hills Reg High School - Washington, NJ
September 2010 to June 2014
Skills
• Customer Service Skills (2 years)
• Sales (2 years)
• Troubleshooting (2 years)
• Training (2 years)
• Cash Handling (2 years)
• Cashier (2 years)
• Direct Care
• Direct Support
• Home Health
• Personal Care
• Computer Skills (4 years)
• Childcare
• Nannying
• Sports Coaching
• Autism Experience
• FileMaker
• Google Docs
• Babysitting
• Microsoft Excel
• Administrative Experience
• Developmental Disabilities Experience
• Microsoft Powerpoint
• Writing Skills
• Remodeling
• Filing
• Windows
• Inventory control
• Customer service
• Microsoft Office
• Clerical experience
• Front desk
• Public health
• Caregiving
• Data collection
• Documentation review
• Microsoft Access
• Databases
• Data entry (Less than 1 year)
• Microsoft Word
• Microsoft Outlook
• Office manager experience
• Leadership
• Payroll
• Management
• QuickBooks
• Communication skills
• Salesforce
• Customer support
• Events management
• Presentation skills
• Personal assistant experience
• Organizational skills
• English
• Microsoft Project
• Data management
• Phone triage
• Senior leadership
• HIPAA
• Research
• Non-profit accounting
• Product management
• Adobe Creative Suite
• Social media management
• Adobe Photoshop
• Adobe InDesign
• Customer service
• Sales
• SharePoint
Certifications and Licenses
CPR/AED
First Aid
Driver's License
2015 to Present
Assessments
Work style: Reliability — Highly Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Electronic health records: Best practices — Completed May 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed
Customer focus & orientation — Familiar
September 2021
Responding to customer situations with sensitivity Full results: Familiar
Receptionist — Highly Proficient
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Call center customer service — Proficient
July 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Recruiting — Completed
September 2021
Managing the candidate sourcing and selection process Full results: Completed
Work motivation — Completed
August 2021
Level of motivation and discipline applied toward work Full results: Completed
Administrative assistant/receptionist — Familiar
August 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Customer service — Proficient
September 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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