Customer Service
Resume:
Michael Alloussi
Crestwood, IL *****
****.********@*****.***
Strives for excellence in every part of my professional life. Results-driven with a focus on customer satisfaction. Highly adaptable to any work environment and will most certainly be an asset to your team.
Willing to relocate: Anywhere
Work Experience
Front Desk Staff Member
Five Star Tennis Center - Plainfield, IL
August 2021 to Present
Greeting and making guests feel welcome
Play an integral role in customer service and overall sales numbers Selling memberships to new club guests
Taking inventory
Answering phone calls and answering questions about memberships and tennis classes/lessons Restocking supplies
Closing tennis center at night
Driver
Lyft - Chicago, IL
March 2017 to Present
Greeting passengers and taking them safely to their destinations Informing tourists of the city and offering suggestions for their itinerary Treating each passenger with respect and dignity
Maintains a 5.0 driver rating with multiple compliments per week Cashier and Cook
McDonald's - Palos Heights, IL
July 2016 to March 2017
Greeting guests
Taking food orders and handling money
Cleaning lobby and restrooms
Preparing orders and grilling
Drive-thru duty
Closing after overnight shifts
Content Creator
Beyond the World - Seoul, Seoul
June 2014 to June 2016
Created conent for a startup company developing an application for Korean students to study English vocabulary
Server and Host
Gui Madang - Seoul, Seoul
June 2014 to June 2016
Responsible for greeting and seating guests
Accommodating guests for their individual needs
Taking orders for food and alcohol and serving to guests Cleaning dining area after closing for the day
Education
Seeking Bachelor's in Film and Media Studies
Arizona State University Tempe - Tempe, AZ
January 2019 to August 2022
Introduction Courses in Business Administration
Moraine Valley Community College Palos Hills - Palos Hills, IL August 2017 to May 2018
Language studies in Korean language
Yonsei University Seoul - Seoul, KR
June 2014 to June 2016
Business Administration
Illinois State University Normal - Normal, IL
2013 to 2014
Skills
• Teamwork
• Interpersonal
• Critical Thinking
• Written Communication
• Customer Service
• Computer Literacy
• Sales
• Communication skills
• Data entry
• Driving
Certifications and Licenses
Driver's License
Contact this candidate