Customer Service Restaurant Server
Resume:
Philadelphia, PA *****
aduk1a@r.postjobfree.com
Kaylah Lee
PROFESSIONAL SUMMARY
Experienced restaurant server with three years of experience working in busy eating establishments. Reliable, punctual, and flexible .Outstanding customer service and strong communication tactics.
SKILLS
•Customer service skills
•Detail oriented
•Assertive
•Fast learner
•Cheerful and energetic
•Highly attentive
•Team oriented
•Pos system operations
EXPERIENCE
Server, Hawthornes Cafe, August 2022- Current, Philadelphia,PA
• Ensured customer satisfaction by being friendly and accessible.
• Delivered accurate food orders for each patron, three plates on one arm.
•Memorized entire fine dining menu, including daily specials
•Maintained communicative environment for the team to ensure business efficiency.
Server, North Third, June 2021 - August 2022, Philadelphia, PA
•Recognized for ability to maintain composure and positive attitude during a fast-paced and regularly stressful work environment.
•Maintained 12-table sections during busy weekend dinner shifts.
•.Worked Saturday and Sunday morning brunch shifts.
•Operating the POS system, strong knowledge of coffee, beer, wine and liquor service.
Hostess/Server, Sabrina's Cafe, Sep 2019 - Feb 2020, Philadelphia, PA
•Maintained organized hostess station and restocked supplies.
•served busy brunch shifts at a fast paced well known establishment.
•Informed guests about daily specials, new dishes, and changes in menu.
•Managed reservations received through telephone or online interfaces and coordinated seating for appropriate dates, times, and party counts.
Barista, Starbucks, Nov 2018 - May 2019, West Chester, PA
•Made and served specialty coffee and tea beverages.
•Maintained clean and sanitized workstation and complied with health and safety guidelines
•Welcomed customers, highlighted specials or new items on menu, answered questions, and accepted orders
and payments.
EDUCATION
Business & marketing
West Chester University - Philadelphia, PA
•GPA 3.0
•Community College of Philadelphia - Philadelphia, PA
•GPA 3.6
COMMUNITY SERVICE
•Service Club Volunteer Work (2020)
•Broad Street Run (2015-2019)
Contact this candidate