Lisa Ruffin

Wilson, NC *****

aduk0j@r.postjobfree.com

+1-252-***-****

To obtain a position with an organization, where I can utilize my skills and experience to improve operations, and enhance my growth as a Manager.

Work Experience

Supervisor

Sam's Club - Rocky Mount, NC

2013 to Present

• Maintains safety of facility according to company policies and procedures by conducting safety sweep, following forklift spotting procedures, following procedures for handling and disposing of hazardous materials, and correcting and reporting unsafe situations to management.

• Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise.

• Moving inventory in the backroom, unloading trucks, fulfilling club pick-up orders or helping members while stocking shelves.

• Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise.

• Supervised team, provided training and coaching to improve employee's performance.

• Assisted in the improvement of internal controls related to inventory, receiving, and replenishment.

• Lead and participated my teams by using and sharing resources, information, and tools; determined customer needs and business priorities; coordinated and executed work assignments; provided advice, feedback, and support to ensure timelines and work quality are achieved; and helped others with how to adapt to changes or new challenges.

Supervisor

WALMART - Wilson, NC

2005 to 2013

• Implemented the stores strategy for area of responsibility by communicating goals and managing staffing, scheduling, assigning duties and coordinating workloads in order to achieve facility goals

• Implemented successful strategies for merchandising, store standards, store compliance, seasonal transition planning, inventory processes, and company programs to ensure that all operational expectations are met.

• Monitored performance and provided feedback, teaching, supporting and modeling Logistics and procedures; identifying training and development needs.

• Managed productivity in areas of responsibility by preparing, reviewing and/or analyzing reports.

• Maintained quality and safety standards in area of responsibility by ensuring associates are trained on equipment according to company policies, standards and procedures. Department Manager

WALMART - Suffern, NY

1999 to 2005

• Encouraged a positive customer experience by building relationships, providing solutions to their needs and delivering great customer service.

• Assisted with replenishment and area recovery as well as providing input into merchandising decisions.

• Applied sales experience, knowledge, and expertise to act as the subject matter expert in each department. This includes validating product pricing, signage, availability, and display functions of all ad items.

• Monitored performance and provided feedback, teaching, supporting and modeling Logistics and procedures; identifying training and development needs

• Performed all Team Leader functions to open and close the store as needed and complete any additional responsibilities and/or duties as assigned by store manager. Stocker/Forklift Driver

BJ'S WHOLESALES CLUB - West Nyack, NY

1995 to 1999

• Operated a forklift in a safe and efficient manner. Inspected forklifts prior to use and followed established safety standards.

• Loaded and unloaded merchandise and materials to and from delivery trucks. Inspected and prepared delivery trucks for unloading. Accurately received all merchandise and materials delivered to the club.

• Lifted, reserved and dropped pallets of merchandise to and from the overhead steel and the sales floor. Prepared pallets for safe reserving by wrapping, strapping, stacking, labeling, and correcting broken pallets.

• Transported merchandise, material and pallets safely throughout the club. Utilized a pallet jack as needed

• Stocked, rotated, and stored general merchandise and food merchandise. Ensured that merchandise is fully stocked. Handled damaged and spoiled merchandise in accordance with company policies and procedures.

AVON Suffern, NY

Operations Assembly Line 1992-1995

• Responsible for receiving output from invoice printer, starting order in warehouse control system (WCS), and manage start of order invoice in shipping carton

• Filled orders using proper assembly techniques, ensured each order is picked and packed correctly, and closed and sealed.

• Maintained inventory of packing materials while focusing on service to the Representative.

• Maintained keen awareness of order flow and avoid product shortages and throughput delays.

• Collected floor damage from Assembly areas, separate damaged merchandise from good merchandise. Education

High School Diploma

Nanuet High School - Nanuet, NY

1985

Skills

• Strong Communication Skills, Customer Service, Excellent Written and Verbal Skills, Time Management Skills, Store/Dept. Management Skills, Retail Experience, Pricing Control/Signage, POS Systems, RF Scan Guns, Visual Merchandising/Color Blocking, New Product Launch, Plan-o-grams, Inventory Control, Stockouts, Replenishment, and Ad-resets.

• Order Picker

• Materials Handling

• Load & Unload

• Shipping & Receiving

• Supervising Experience

• Order Picking

• Reach Truck

• Freight Experience

• Packaging

• Assembly

• Forklift

• Machining

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