Data Entry Customer Service

Krystal D. Wheeler

*************@*****.*** 978-***-****

*** **** *** **., *****, MA 01431

SUMMARY

Motivated Owner Operator in the pet care industry. Experienced with website design, maintenance, customer service, data entry and recordkeeping. While I currently own and operate my own pet care business I am also looking for a challenging new role in one of these other fields

SKILLS

Operations management - owner operator, providing dog walking, cat sitting and other related pet care services

Microsoft Windows, Word, Excel. Advantage VetTech Veterinary software, Macromedia Dreamweaver, and other related software programs

self taught in building, updating and maintaining web sites using a variety of programs. Have knowledge of building in code and design.

EXPERIENCE

Owner Operator

The BloodHound Gal Pet Care Ashby, MA January 2010 - Current

I started my own pet care business and currently operate it. I provide mid day dog walks, cat sitting and other pet care services. Website for reference is: www.thebloodhoundgal.com

Office Manager

Tashjian Animal Medical Center Boylston, MA January 2007 - July 2009

Promoted to Office Manager in 2007.

Daily activities included generating monthly employee schedules, monitoring appointment schedule, checking invoices and input of inventory as received as well as placing order requisitions.

Reception/Kennel Asst./Vet Tech

Tashjian Animal Medical Center Boylston, MA January 2004 - January 2007

In my position at receptionist, I handled, invoicing, billing, and processing of client/patient records, and sending out monthly reminders. Handling multiple phone lines and appointment scheduling

As Kennel Asst., I provided care for the animals staying in the boarding facility within the hospital.

As Vet Tech., I assisted veterinarian in providing compassionate care for animals including, treatment and care of in-patient pets such as, administering medications, fluid administration, monitoring, recording and reporting physical signs of patients, blood draw, routine laboratory procedures (including running in-house tests).

Account Manager

Kronos Inc Chelmsford, MA January 2002 - January 2004

Increase field Sales Representative productivity within the Ohio Valley Region, by soliciting prospective customers over the phone and determining whether or not the prospect is a viable potential customer for Kronos.

Account Manager

PC Connection Inc Marlborough, MA January 2001 - January 2002

Business to business selling of computer hardware, software, and support. Managed current customer base as well as outbound calling to grow the sales in the territory

Was at 117% of goal in my first month on the sales floor.

Account Executive

TeamMax Corp Littleton, MA January 2000 - January 2001

Selling computer hardware and software products.

Successfully built a customer base to manage.

Sales Representative

ESD Systems Marlborough, MA January 1998 - January 2000

Managed and expanded current customer base in the territories of New England and the Pacific Northwest. Inbound and out

Running at 125% of quota in 2000.

EDUCATION AND TRAINING

High School Diploma

Littleton High School Littleton, MA 1994

Business Administration and Environmental Studies

Salem State College Salem, MA 1996

Completed 2 years

REFERENCES

(detailed contact information available upon request

ADDITIONAL INFORMATION

Volunteer Experience with the Pat Brody Shelter for Cats in Lunenburg, MA

My business website: www.thebloodhoundgal.com

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