Service Representative Time Work
Resume:
SHAREBANU
JARIWALA
*************@*****.***
74A, Sidella Dr,
Sydney, NS B1P 4A6
PROFILE &
AVAILABILITY
Student of Business Management; available to start upon immediate request. Available for all days to work in evening / night shifts. SKILLS ● Courteous demeanor
● Strong organizational skills
● Result oriented
● Active listening skills
● Effective Communication
● Critical thinker
● Sharp problem solver
● Adaptive team player
EXPERIENCE COOK / RESTAURANT ORGANIZER 02/2022 to present No Quarter Deli & Market
● Greet customers to the store, following through on requests and orders.
● Regularly trusted to open and close the restaurant, including balancing the cash drawer.
● Assist in the food preparation process by cutting, chopping, slicing, washing vegetables, meats, and other ingredients.
● Follow recipes, including measuring, weighing and mixing ingredients.
● Make sure to follow all food health and safety requirements.
● Clean and sanitize food preparation workstations. MARKET RESEARCH INTERVIEWER 02/2022 to present
Elemental Data Collection Inc.
● Responsible for conducting and documenting telephone interviews with a variety of people using online call center systems.
● Effectively communicating with people throughout Canada and collecting their opinions and feedback on various issues, places and products.
● Convincing people with persuasion and enthusiasm and documenting reliable information by following the company productivity and quality standards.
● Meeting daily assigned targets.
SENIOR CUSTOMER EXECUTIVE 04/2019 to 11/2021
Vodafone House
● Provided support for resolving customer queries through effective customer and client interaction via inbound and outbound calls and emails.
● Referred to knowledge base and training material in order to provide accurate resolution to customer queries.
● Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
● Escalated complaints to higher level teams and took regular updates.
● Conducted follow ups on a regular basis to ensure customer satisfaction. EDUCATION Master of Commerce, 06/2003
ACCOMPLISHMENTS ● Consistently maintained high customer satisfaction ratings.
● Recognized as Employee of the year in 2017 and 2018 for outstanding performance and team contributions.
INTERESTS Experiential learning
Research for Innovation and Creativity
Creative Art
REFERENCES Kent Senecal
Manager, No Quarter Deli Market
***********@*****.***
Anil Bhati
Assistant Manager, Vodafone, INDIA
***********@*****.***
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