Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for cases. Reliable employee seeking Caseworker position. Offering excellent communication and good judgment.
Work History
Homemaker -Oct. 2018 to June 2020
Quality Homecare, Waterbury, CT
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Cashier – June 2016- Nov. 2017
Dollar Tree Stores, Waterbury, CT
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Reviewed new promotions and monitored price changes.
Welcomed customers and helped determine their needs.
Case Worker Oct. 2015- May 2016
Inclusion First LLC, Waterbury, CT
7-10 Clients with dual diagnosis of social issues
Supported clients in social activities indoors and outdoors
Assisted with housing needs and referral to outside agencies if needed.
Caseworker Jan 2012- June 2012
Positive Parenting Program City of Waterbury, Waterbury, CT
Supervised overall client services and acted as liaison between clients, caregivers, and service providers.
Created treatment or service plan meeting each client's individualized needs.
Offered support and direction to families and coordinated with court system and other community agencies for treatment.
Assessed needs of each client and recommended appropriate services and resources.
Social Worker Jan. 2006-Sept 2008
Safe Haven of Greater Waterbury, Waterbury, CT
Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
Recommended long-term residential treatment, short-term residential treatment, and individualized and group drug counseling for clients with substance abuse issues.
Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
Assessed clients for abuse and neglect to compile documentation for court reports.
Visited individuals in homes and attended group meetings to provide information on agency services, requirements, and procedures.
Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
Education
Bachelor of Science: Human Services 2007-2009
Springfield College - Springfield, MA (parttime-fulltime)
Accomplishments
Was published in CAFCA (CT Association for Community Action) highlighted for work leading a team to work in the Waterbury communities.
Circle of Caring - leadership publication highlighting goals and leadership skills as it related to mentoring youth in our community.
Certification - Sexual Assault and Domestic Violence
Circle Initiative Volunteer 2007-2011 ● Provided leadership skills and assistance to low-income families through the weekly facilitation of life skills curriculum. ● Direct activities, coordinate fundraising events, resource drives, and other community outreach initiatives to raise awareness around issues of
Certifications
CertifSafe Haven Of Greater Waterbury, Waterbury CT— Certificates in Sexual Assault and Domestic Violence
Alicia Nealy
Waterbury, Ct
**********@*****.***
2018-10 - 2020-06
2016-06 - 2017-11
2012-01 - 2012-06
2006-01 - 2008-09
2006-09 - 2009-06
2006-06