Service Representative Forklift Operator

Samuel Habtezgi

**** ******** ****, *********, ** 28273

Cell: 704-***-**** / Home 704-***-****

Email: *************@*****.***

PROFESSIONAL PROFILE

I am a highly motivated self-starter who enjoys working with machinery. I am dedicated and able to learn new task quickly and efficiently, with many years of experience, including as an assistant manager.

SKILLS

Staff Management

Staff Training and Mentoring

Cloud Architecture

Customer Service Representative

Inventory Management

Forklift Operator

Computer Literate

Speak Five Languages

EMPLOYMENT

Uber & Lyft Charlotte, NC

Transportation Specialist May 2017 – Present

●As a transportation specialist, I am responsible for ensuring the overall safety of the users of the rideshare platform. I pick up and drop off passengers at designated locations, providing them with a comfortable and safe environment for their trip.

●I provide pickup and delivery service of meals to restaurant patrons.

●I provide excellent and courteous service to the customers.

Longs Drugs- Charlotte, NC

Customer Service Technician Jan 2012 - May 2017

●As a customer service representative, I was responsible for providing excellent customer service to our customers.

●I track the inventory. I order new stock for the pharmacy and over the counter items.

●I filled prescriptions, and I delivered the medication to our customers.

●I provided customer service, answer telephones and checked out customers.

Walgreens – Charlotte, NC

Assistant Manager Jan 2006 - Jan 2012

●I began as a cashier, and I was eventually promoted to assistant manager. As a manager, I was responsible for supervising a team, which was responsible for, providing customer service, restocking shelves, and inventory.

●I was also responsible for tracking sales and securing the registers at the end of the day, ordering quarterly and annual inventory.

EDUCATION

High School Diploma in Business Management

Bole High School Addis Ababa, Ethiopia

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