Service Representative Customer

Kingsley A. Amoakohene

**** **** *** *****,**• *********@*****.***• 718-***-****

WORK EXPERIENCE

Vera Security Company June2022- December 2022

●Tjay Max and Burlington overnight contract

Uber driver/Lyft January2022- June 2022

●

Family Link Money Transfer HeadQuarters May2021- January 2022

●Customer Service Representative (Handled all front counter money transfers and customer inquiries and problems. Daily volume of 20-30 thousand dollars of transactions that I had to account for. I took pride in knowing I was the first person customers would see when they walked in, so I would always use my personality to brighten their day. I also handled first time account openings for Ghana Commercial Bank and compliance checks for previous accounts)

Peace and love A&C Market 2019-2021

●Family Link Money transfer agent (Performed money transfer transactions and handled weekly payouts to head office)

●Online store Inventory and sales management (Made sure our online store inventory was always up to date. Also worked on marketing strategies to get our store ahead of other markets)

●Marketing and advertising

Patriot Contract Service 2017-2019

●(Wiper aboard USNS Shughart)

Full-Time Wiper position

● (Wiper aboard USNS Gilliland )

C.O.S (Engine Room) support and maintenance

●Full Time Wiper aboard USNS Yano

C.O.S and Deck support and maintenance

Peace and Love Market, (Family Link Money Transfer Agent), Bronx, NY 2018–2021

● Customer transaction support and processing. Made calls contacting previous customers with corrections and updates to their transactions

S.l Benfica Transportation 2018-2019

●My daily activities include truck maintenance, checklist completion and dispatcher support handler.

Police Athletic League- Site Director, Summer2016-Summer 2017

●Organizing daily activities for my site specialist to complete with the kids. Also recruiting new kids and parents to come to the site and be engaged and learn new sport activities that can help bolster relationships with each other and the community.

EDUCATION

HOSTOS COMMUNITY COLLEGE, BRONX, NEW YORK

●ASSOCIATES of Liberal Arts and Science May 2016

Concentration: Applied Science and Dental Hygiene

LEADERSHIP ACTIVITIES

Reach Hei Club

● Summer job shadow program at THE COMMONWEALTH and MEDICAL COLLEGE, Scranton, PA

(Learning the different levels and duties of all medical officials in a hospital and hands on working on volunteered human cadavers on a weekly basis.)

Reach-Hei Club/Upward Bound:

●Hosting different healthcare fairs, community service, events and fundraisers at East Stroudsburg University

Language: Proficient in Twi (Ghana)

Activities: East Stroudsburg South High school varsity basketball team

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