Service Representative Customer
Resume:
Ladye Edwards
Customer service
Huntington, WV **702
*****************@***********.***
Sale associate who thrives in a team-oriented environment, working creatively and effectively to reach company goals.
Skillful Retail Merchandiser accomplished in product assembly, material handling and setting displays. Works well independently and as part of dynamic teams. Visual Merchandiser skilled at collaborating with fashion designers on product placement, store displays and marketing material for new clothing launches and promotions. Results-oriented Retail Merchandiser who leverages solid market knowledge and creative business strategies to maximize product profitability. Retail Merchandiser specializing in grocery store product placement and marketing promotions. Collaborates with manufacturers to ensure products are accessible and attractively packaged to satisfy customer needs.
Experienced merchandiser with excellent client and project management skills. Action - oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Merchandiser with more than 4 years of experience planning, developing and implementing resetting retail stores
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
GCR - Huntington, WV
July 2019 to May 2022
Work for electric company Entergy than
Work for EBT card Services
• Managed client records
• Assisted customers with a warm and professional attitude
• Answered general questions
Customer Service Representative
GC Services - Huntington, WV
July 2019 to May 2022
Work for electric company Entergy
Work for EBT card services
• Managed client records
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
Overnight Crew Member
Walmart - Chesapeake, VA
July 2017 to March 2018
Manage fresh produce by cleaning stocking
Provided onsite training.
Monitored multiple databases to keep track of all company inventory. Provided onsite training.
Successfully led key projects which resulted in positive customer service. Sales Associate
DOLLAR GENERAL 914 WEST MAIN STREET MURFREEBORO
August 2015 to January 2017
Open and close store Greeted customers in a timely fashion while quickly determining their needs Engaged and created relationships with customers for repeat business Cleaned, stocked and organized tasks in assigned sales area Processed markdown reports, managed store replenishment and analyzed buying reports Rotated manufacturer products as needed and maintained discontinued items from displays Trained employees on new merchandize during seasonal workshops. Crew Member
Quest Diagnostics - New York, NY
June 2013 to August 2015
Led merchandize selection, pricing, planning and marketing. Created visual marketing and styled window displays. Negotiated prices, discount terms and all transportation arrangements for merchandize. Set all products as shown on the schematic.
Remove and apply new labels on shelves.
Read planograms.
Travel to different stores to reset and remodel.
Education
High School Diploma
GRANBY HIGH SCHOOL - Norfolk, VA
June 1986
Skills
• INVENTORY (Less than 1 year)
• INVENTORY CONTROL
• TRAINING (Less than 1 year)
• MARKETING (2 years)
• PRICING (2 years)
• Produce Experience
• Merchandising
• Planograms
• Materials Handling
• Retail Management
• Customer service
• Assistant Manager Experience
• Loss Prevention
Publications
GC Services
July 2022
Face for GC Services
Additional Information
Skills
Training and development attention to detail, color, Client-focused communication skills, Customer
Quick learner service, fashion, Inventory control, Results-oriented marketing, window, pricing, fast
learner, Read, sales, transportation,
workshops
Contact this candidate