MA

Nancy Tsao

***** ********* ***, *******, **, ****5 626-***-**** ********@*****.***

Objective

Highly passionate and strong work ethic customer service representative seeking employment in a challenging environment to provide knowledge and skills in deepening customer loyalty and resolving clients’ issues promptly.

Education

MEDICAL ASSISTANT AUGUST 2022 PIMA MEDICAL INSTITUTE

Major: Medical Assistant

Skills & Abilities

Vitals

Phlebotomy

Injections

EKG

E-clinicals/EMR

POS System Operation

Time Management

Flexible Schedule

Experience

SALES ASSOCIATE TARGET, COPPERFIELD, TX JULY 2017 – JUNE 2022

Operated cash register, collected payments, and provided accurate change.

Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

Kept calm and applied strong problem-solving and communications skills to resolve conflicts.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

MEDICAL ASSISTANT CYPRESS FAMILY EYECARE, CYPRESS, TX JUNE 2022 – JULY 2022

Performing administrative duties, such as answering office phones, and verifying insurance.

Reviews patient chart to ensure completeness and accuracy of information. Performs testing required by type of exam scheduled, patient complaint and history.

Takes an ocular and systemic history and accurately record visual acuity.

Performs lensometry, refractometry, applanation tonometry, basic muscle balance testing, assess pupils, assess the anterior chamber, confrontation visual fields, and gross external exam.

Administers topical ophthalmic or oral medications under the direction of the physician.

Assists with in-office procedures ensuring proper informed consent is obtained, sets up and cleans up from procedures.

Assists with patient education.

Maintains cleanliness and orderliness of exam rooms during the workday

Maintain inventory of trial contact lenses.

MEDICAL ASSISTANT EXTERNSHIP – NEUROLOGY ASSOCIATES OF KATY, HOUSTON, TX JULY 2022 – AUGUST 2022

Performing administrative duties, such as answering office phones, scheduling appts, checking in and out pts, and verifying insurance.

Reviews patient charts to ensure completeness and accuracy of information.

Taking vital signs - BP, Temp, HR, & WT

Assists with in-office procedures ensuring proper informed consent is obtained, sets up and cleans up from procedures.

Assists with patient education.

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