Customer Service Store Manager
Resume:
JACKIE A KELLY
Largo Fl *****
**********@******.***
Accomplished Manager driven to optimize processes and to improve team productivity. Successful background of achievement in the fast-food industry for over a 23-year career. Looking for an opportunity to use my skills in a management position.
EXPERIENCE
DATES FROM DECEMBER 2007– NOVEMBER 2022
RESTAURANT MANAGING PARTNER, Gusmo Inc, ( Sonic Drive-In)
Established and implemented business procedures and process improvements.
Analyzed and presented financial standings and cost effectiveness to upper management.
Managed restaurant scheduling, food service and customer service.
Trained all assistants and shift leads in their responsibilities and understanding their roles in a leadership position.
Completed all payroll and maintained employee information.
Oversaw all staff productivity, attendance, and overall performance.
JANUARY 1999 – DECEMBER 2007
RESTAURANT MANAGER, BEST OPERATIONS INC. (MCDONALDS)
Managed four restaurants ranging in 2.5 to 3.5 million dollars in sales annually.
Received 4 outstanding store awards and one outstanding store manager award from McDonalds Corporation.
EDUCATION
High School Diploma
Unicoi High School
Erwin TN
Hamburger University Graduate
McDonalds Corporation
Chicago IL
SKILLS
Experienced Manager
Experienced customer relations
Experienced people development
Experienced business evaluation
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