Christa L. Petersen

Oakland, Florida • adujt3@r.postjobfree.com• 720-***-****

Education

Red Rocks Community College Lakewood, CO

AA-General Studies June, 2022

Accounting Fundamentals Certification

PTK Honor Society

Columbia High School

White Salmon, WA

High School Diploma May,1995

Experience

Ideal Renovation Solutions Oakland, FL

Account Manager 2020-Present

● Facilitated and managed the the growth of 25+ Client and Vendor Relationships for a startup company

● Created and implemented standard operating processes for enhanced customer experience

● Contributed to 35% of overall company revenue in 2022 through upselling current customers

● Managed small to medium construction projects within scope and budget

● Identified and managed potential risks,providing action plans to resolve

● Attended trade and networking events representing the brand and company Quorn Foods Inc Denver, CO

Brand Ambassador 2017-2020

● Represented the brand at various events, including key strategic partner events and retail activations

● Responsible for sampling efforts while making a positive and lasting impression on consumers

● Managed assigned accounts to ensure execution of company priorities

● Cultivated unique customer experiences to increase brand awareness, built customer loyalty, and ultimately drove in-store sales.

● Capture demo results by timely reporting information into a tracking system including observed insights and consumer feedback.

Cleopatra’s Bar & Grill Lakewood, CO

Bar Manager 2010-2017

J.L. Cheers/3 Jack’s Bar & Grill Denver, CO

Bar Manager 2005-2010

● Built a personable and professional team and ensured staff were well-trained and consistently supported.

● Led bartender and barback recruitment, training, development, and managing of performance evaluations, employee relations, and benefits.

● Altered bar menu and associated snack menu depending on season, holiday, and vendor promotions.

● Increased weekday bar patronage by 35% with new marketing, entertainment and promotions overhaul.

● Conducted quarterly safety meetings of local, state, and federal laws for legal compliance.

● Effectively supervised bar staff to ensure professional service and guest satisfaction during hours of operation

● Built rapport with restaurant guests and ensured an organic, enjoyable, and memorable experience.

● Managed employee work scheduled and coordinated payroll.

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