Jeffrey W. Steffenhagen
**** ******** **** ****: 262-***-****
West Bend, WI 53095 Cell: 262-***-****
E-mail: ****.*****@***.***
Career Background
Quad Graphics/Lomira, Wisconsin Press Assistant Oct 2015-Present
~ Prepare new materials for press and monitor job runs
~ Troubleshoot machinery performing minor repairs when needed
~ Roll tending responsibilities including feeding paper into press Bankers Life and Casualty/Germantown, Wisconsin Insurance Sales Representative Oct 1991-Oct 2015
~ Average annual customer base approximately 850 clients
~ Products include Life insurance, annuities, Long-Term Care and Medicare supplement insurance
~ Actively service clients’ needs including claims and review of current insurance policies
~ Responsible for obtaining new business thru prospecting, setting appointments, developing sales presentations and in-person meetings to present proposals
~ Occasionally trained new agents
Pizza Hut/West Bend, Wisconsin Part-Time Delivery Jun 2015-Jan 2016
~ Local delivery of phone orders maintaining positive image of company Aug 2013-Aug 2014
~ Take phone orders, prepare food for next shift, maintain store Nov 2000-Mar 2001 Unemployed June 1991-Oct 1991
~ Previous employer closed store without warning
New Antiques/Streamwood, Illinois Manager Jan 1991-May 1991
~ Floor salesman for retailer of oak furniture and replica pieces
~ Promoted to store manager in Milwaukee, Wisconsin A.L. Williams/Elgin, Illinois Insurance Sales Representative Jun 1990-Jan 1991
~ Sold life insurance and trained new agents
Greenbriar Insurance Agency/Arlington Heights, Illinois Insurance Sales Representative Jun 1988-Jun 1990
~ Serviced existing clients and increased business at locally owned family agency
~ Products included health, life and property and casualty lines Custom Home Construction Laborer/Lake County, Illinois 1986-1988 Country Companies/Grayslake, Illinois Insurance Sales Representative 1985-1986
~ Sales of life and property and casualty insurance Met Life/Des Plaines, Illinois Insurance Sales Representative 1982-1985
~ Sales of Life insurance
Educational Background
~ B.S. Sociology, Northern Illinois University, DeKalb, IL 1982 Major in Sociology with an emphasis in Criminal Justice ~ Minor in Music
~ Ongoing continuing education compliance credits for State of Wisconsin insurance license thru 2015
~ As needed, Company required courses for product line, compliance and affiliated companies’ certification utilizing both classroom and self-study instruction methods
~ Comprehensive Wisconsin Long-Term Care Partnership training
~ Completed LUTCF classes American College