Service Representative Customer
Resume:
DONALD JOSEPH (D.J.) STACK JR.
Orlando, FL 32814
*******@*****.***
Wireless Phone: 941-***-****
OBJECTIVE Securing a residential architectural design position using AutoCAD LICENSES Inactive Florida Certified Building Contractor License Inactive Florida Real Estate Sales License
EDUCATION Associates of Science, Drafting and Design Technology Edison College, Fort Myers, Florida, 2002
Associates of Arts, Business Administration
Edison College, Ft. Myers, Florida, 1990
EXPERIENCE
2018-2019 Cuhaci and Peterson
Orlando, FL
Fire Systems AutoCAD and REVIT Designer
Drafting and designing fire alarm system and fire sprinkler plans for large retail, office and health care buildings including existing and new construction
2008-2018 Vector Security
Maitland, FL
Fire Systems AutoCAD Designer
Drafting and designing fire alarm system plans for National Accounts Preparing drawings for permit in many local jurisdictions Working with installation managers to achieve goals 2001-2007 Russell Design Associates / Tim Russell Architect Englewood, FL
Architectural AutoCAD Designer
Designed custom beachfront residences in high velocity wind zones Worked independently with clients creating their dream homes Drafted full construction documents for securing building permits including design calculations
Made application for local, county, and state permits Followed building codes and requirements for historic districts Field inspected job sites to ensure building construction met design requirements of building plans and The Florida Building Code Coordinated contractor and client requested field changes Other design work includes residential remodeling and additions, new office buildings, fire restorations, condominium developments, and site plan layouts
2000-2001 Attorney Robert J. Norton / Real Property Services Punta Gorda, FL
Real Estate Closing Administrator
Coordinated necessary bank, title, and recording documents 1998-2000 Five Star Realty / Sand Star Custom Homes Punta Gorda, FL
Licensed Florida Realtor
Listed and sold new and resale homes and condominiums 1994-1998 Cellular One / Wireless One Network
Fort Myers, FL
Retail Store Manager
Managed and trained eight person sales and technical support team Store won top sales award three months in a row over larger stores Fraud Prevention Administrator
Developed and implemented complete fraud management including company policies
Significantly reduced overall fraud losses in every area working closely with billing, credit, collections, and customer service Generated monthly fraud loss reports for upper management Created a re-billing system to lessen the burden on customers Promoted to Retail Store Manager
Customer Service Representative
Top in house salesperson first month of employment Promoted to Fraud Prevention Administrator after five months 1986-1995 Village Oyster Bar Restaurant
Punta Gorda, FL
Worked in many facets of the operation including management and customer service
SKILLS AutoCAD and REVIT
MS Excel & Word
Exceptional design and presentation abilities
Knowledge of commercial and residential building codes Excellent written and verbal communication skills
Detail oriented
Driven self starter with the ability to lead
* Portfolio and references available upon request
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