Chris D. Dlouhy
Cedar Rapids, IA 52402
Cell: 319-***-****
*********@*****.***
Seeking a position in a positive and focused environment that will utilize my experience and skills, while offering a further challenge and allow contribution to the growth and success of the organization. I am a highly driven detail oriented professional with over 20 years’ experience in Customer Service.
Skills
Inventory Management
Attention to Details
Active Listening Skills
Improving Customer Experience
Building Customer Loyalty
Time Management
Interpersonal Skills
Experience
BAKERY CLERK HY-VEE, CEDAR RAPIDS, IA 2017 TO PRESENT
Creating an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding special orders, products sold with the department and throughout the store. Finishing products, packaging, labels, and prices products. Maintaining and filling bakery trays, display cases, and ingredient bins.
SMALL BUSINESS OWNER CLUB DELI, CEDAR RAPIDS, IA 2010-2017
Oversee day to day operations of restaurant, managing staff, maintaining stocks and supplies, assessing sales performance, resolving customer issues, interviewing, and training new staff, ensuring a clean and safe location, and working to make the establishment profitable.
EDUCATION:
CEDAR RAPIDS KENNEDY HIGH SCHOOL - HIGH SCHOOL DIPLOMA