INBOUND SALES AGENT

SUMMARY OF QUALIFICATIONS

3+ years’ Customer Service experience in diverse sectors including office, retail and food services

Experienced in taking initiative with regard to establishing good relationships with customers and supporting them in a professional and timely manner

Excellent active listening, interpersonal and communication skills

Proficient in teamwork, time management, multitasking, problem solving and organizational skills

Open to learn and adapt new skills and tech/software easily

RELATED SKILLS AND ACHIEVEMENTS

Customer Service

Professionally interact and communicate with clients for optimal response rate and satisfaction

Collecting marketing research on variety of topics with general population

Scheduling appointments and booking call backs in timely manner

Accurately inputting survey data into automated system

WORK HISTORY

Research Marketer

Elemental Data Collection, Ottawa, ON 2021

Cashier/Cook/Dishwasher 2020

Orly Grill, Toronto, ON

Food Server 2019 - 2020

Fortinos (Panefresco), Toronto, ON

Secretary/Receptionist 2017 - 2019

Active Iron And Metal Inc., Toronto, ON

Sandwich Artist 2018 - 2019

Bagel Nash, Toronto, ON

Telemarketer 2013 - 2015

Canadian Choice Windows And Doors, Toronto, ON

EDUCATION

City Adult Learning Centre (Secondary School) Toronto, ON 2015

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